HP Velocity troubleshooting

Non-VDI connectivity issue

Non-VDI connectivity issue

Non-VDI connectivity issue

‡Try again with HP Velocity enabled.

‡If it fails again, disable HP Velocity to restore connectivity.

‡Open a ticket.

 

 

 

Unable to connect

Disable HP

Connectivity restored

 

 

 

 

 

 

 

 

Velocity. Try

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

connecting

 

 

 

 

 

 

 

 

 

 

Connection

 

Reboot thin

 

again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

successful

 

 

 

 

 

 

Try

 

 

 

 

 

 

 

client. Try

 

 

Protected flow created

 

No Protected flow

 

 

connecting

 

 

another

 

 

again.

 

 

 

 

HP Velocity

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

accelereated

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

protocol .

 

 

 

 

 

 

Still unable

 

 

 

 

 

 

 

Reboot the

 

 

 

 

 

 

 

 

Add

 

to connect

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

source IP address

 

 

 

 

 

 

 

 

thin client. Try

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

connecting

 

 

 

 

 

 

 

to blacklist, or add port

 

 

 

 

 

 

 

 

 

 

 

again.

 

 

 

 

 

 

 

to transparent filter.

 

 

It is not an HP

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Try connecting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Velocity issue.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

again.

 

 

Enable HP Velocity.

 

 

Unable to

 

 

Connection

 

 

 

 

Connection

 

 

Unable to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

connect

 

 

successful

 

 

 

 

successful

 

 

connect

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

‡ Check the original traffic path

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

for a security server or firewall.

 

 

 

 

 

 

Call HP support

 

 

‡ Check the original traffic path

 

 

 

‡ Disable HP Velocity on

 

 

 

 

 

 

 

 

for a security server or firewall.

 

 

 

 

 

Solved!

 

 

or open a

 

 

 

 

 

 

the HP thin client to restore

 

 

 

 

 

 

 

‡ Disable HP Velocity on

 

 

 

 

 

 

 

 

ticket.

 

 

 

 

 

 

connectivity.

 

 

 

 

 

 

 

 

 

 

the HP thin client to restore

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

‡ Open a ticket.

 

 

 

 

 

 

 

 

 

 

 

 

 

connectivity.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

‡ Open a ticket.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HP Velocity FAQ and Troubleshooting Guide

21

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HP mt40 Mobile manual Non-VDI connectivity issue

mt40 Mobile specifications

The HP mt40 Mobile is a sleek and powerful laptop designed specifically for the rigorous demands of professionals who require portability without compromising on performance. This device is particularly suited for business users, offering a blend of advanced technology and user-friendly features that make it an excellent choice for on-the-go productivity.

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Equipped with the latest AMD Ryzen processors, the mt40 delivers exceptional performance, enabling users to run demanding applications and multitask effortlessly. The integrated graphics ensure smooth visual performance, making it suitable for tasks ranging from document processing to light video editing. With up to 16GB of DDR4 RAM, users can enjoy improved responsiveness and the ability to handle multiple applications simultaneously without lag.

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Connectivity is a priority in the HP mt40, which includes a range of ports, such as USB Type-C, USB 3.1, HDMI, and a headphone/microphone combo jack. This variety allows users to connect to various peripherals, external displays, and networks effortlessly. The laptop also supports Wi-Fi 6, ensuring fast and reliable wireless internet connectivity that is essential for remote work and collaboration.

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In summary, the HP mt40 Mobile combines portability, performance, and advanced security features, making it an excellent choice for professionals seeking a reliable and efficient device for their mobile computing needs. With its powerful specifications and robust design, the mt40 Mobile stands out in the competitive landscape of business laptops, delivering the functionality and reliability that modern users demand.