HP Velocity troubleshooting

Troubleshooting procedures

Checking the traffic path for a security server or firewall

In IP headers, HP Velocity uses the IP ID 0x420B and the IP option 0x880477FB. In TCP headers, HP Velocity uses the TCP option 0x01000000 & 0x00000000. Intrusion Detection Systems (IDS) and firewall systems might require configuration to support HP Velocity- enabled traffic. Failure to do so might result in these devices blocking HP Velocity-enabled traffic. Consult your device manuals to configure these settings.

Generating the HP Velocity Configuration Report

To generate the HP Velocity Configuration Report:

1.On the HP Velocity server system, right-click the HP Velocity system tray icon.

2.Select Management.

3.Click Configuration.

4.Select General in the navigation tree.

5.Select Export Current Configuration To File.

The report is automatically displayed in the default text editor, such as Windows Notepad.

6.Save the report (HPVelocityConfig.txt)to the local system. The default location is the temporary folder; for example, (C:\Users\<username>\AppData\Local\Temp).

The HP Velocity Configuration Report contains the following information:

Driver Configuration: Current configuration and internal driver settings of HP Velocity

Local System Metrics: Statistics on host system performance

OS Information: Operating system type, configuration, and performance information for the system on which HP Velocity is installed

Registry keys: Registry key values configured by the Group Policy Engine

Statistics: Snapshot of the current statistics

Flow Information: Current list of protected and monitored flows

For more information, see the “General Settings” section of the HP Velocity Server Side Deployment Guide.

HP Velocity FAQ and Troubleshooting Guide

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