HP Thin Client mt40 Mobile HP Velocity-protectedflows not established

HP Velocity troubleshooting HP Velocity-protected flows not established

HP Velocity-protected flows not established

HP Velocity protected flows not established

‡Try reinstalling HP Velocity.

‡Replace the HP thin client if possible.

‡Reboot the server side, if possible.

‡Check the traffic paths for a security server or firewall that could be blocking traffic.

‡Disable HP Velocity on the clients.

‡Open a ticket.

				Is it a		No	HP Velocity will only
				supported
				HP Velocity			form protected flows
				protocol?			for supported protocols.
					Yes
				Is HP
	Set both endpoints	No		Velocity set
	to “Protect” mode.		to “Protect” on
			both endpoints?
					Yes
	Try						Is
Yes	another client.	No		Are other		Yes			No
							the issue
	Does it create		protocols being				with a	VDI
	protected flows?			protected?
							protocol?
	No							Yes

‡ Check the traffic paths for a security server or firewall. ‡ Open a ticket.

Yes	Can you	No		Is it a		No
	form protected			valid
	flows to another			HP Velocity
	HP Velocity			deployment?
	Server?
					Yes
							Make the necessary changes
							to the topology or configuration.
							See the HP Velocity Server Side
			Call HP support or open a ticket.
							Deployment Guide.

HP Velocity FAQ and Troubleshooting Guide 22