Troubleshooting
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
N
Is there power?
Y
N
Go to
“Flowchart
2.2—No Power,
Part 1.”
Beeps, | Check |
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LED board, |
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LEDs, or error |
| N |
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speaker |
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messages? |
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connections. |
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| Go to | |
Y |
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| All drives |
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| “Flowchart | ||
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| working? |
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N |
| Y |
| tioning Device.” |
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| Go to |
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Is there video? |
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“Flowchart |
| N | Go to | |
(no boot) |
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| “Flowchart | |||
| Part 1.” |
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Y | Keyboard/ |
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| pointing |
| tioning Keyboard” | |
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| device |
| or “Flowchart |
N |
| working? |
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| Go to | Y |
| tioning Pointing |
Is the OS |
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| Device.” | |
“Flowchart |
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loading? |
| N |
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| System (OS) |
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| Go to |
Y | Loading.” | Connecting |
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| “Flowchart | |||
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| to network |
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| or modem? |
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N |
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| Network/Modem | |
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| Y |
| Connection.” | |
| Go to |
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Is there |
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“Flowchart |
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sound? |
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Y | Part 1.” | End |
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Maintenance and Service Guide |