Chapter 9
For the most current list of telephone support numbers, see www.hp.com/go/ customercare. This website provides information and utilities that can help you correct many common printer problems.
www.hp.com/support
$IULFD (QJOLVKVSHDNLQJ | ZZZKSFRPDIUVXSSRUWFFHQ | |
$IULTXH IUDQFRSKRQH |
| ZZZKSFRPDIUVXSSRUWFFIU |
ZZZKSFRPVXSSRUW | ﺮﺋﺍﺰﺠﻟﺍ | |
$OJ«ULH | ZZZKSFRPVXSSRUW | |
$UJHQWLQD %XHQRV$LUHV | ZZZKSFRPODVRSRUWH | |
$UJHQWLQD | ZZZKSFRPODVRSRUWH | |
$XVWUDOLD | ZZZKSFRPVXSSRUWDXVWUDOLD | |
$XVWUDOLD RXWRIZDUUDQW\ |
| ZZZKSFRPVXSSRUWDXVWUDOLD |
VWHUUHLFK | ZZZKSFRPDWVXSSRUWFF | |
| GRSSHOWHU2UWVWDULI |
|
ZZZKSFRPVXSSRUW |
| ﻦﻳﺮﺤﺒﻟﺍ |
%HOJL |
| ZZZKSEHVXSSRUWFFQO |
| 3HDN+RXUV SP |
|
| /RZ+RXUV SP |
|
%HOJLTXH | ZZZKSEHVXSSRUWFFIU | |
| 3HDN+RXUV P/RZ+RXUV |
|
| P |
|
%UDVLO 6DR3DXOR | ZZZKSFRPODVRSRUWH | |
%UDVLO |
| ZZZKSFRPODVRSRUWH |
&DQDGD | KS | ZZZKSFRPVXSSRUW |
| LQYHQW |
|
&HQWUDO$PHULFD 7KH |
| ZZZKSFRPODVRSRUWH |
&DULEEHDQ |
|
|
&KLOH |
| ZZZKSFRPODVRSRUWH |
|
| ZZZKSFRPVXSSRUWFKLQD |
| ZZZKSFRPVXSSRUWFKLQD | |
&RORPELD %RJRW£ |
| ZZZKSFRPODVRSRUWH |
&RORPELD | ZZZKSFRPODVRSRUWH | |
&RVWD5LFD | ZZZKSFRPODVRSRUWH | |
ÎHVN£UHSXEOLND | ZZZKSF]VXSSRUWFF | |
| &=1PLQ |
|
'DQPDUN | ZZZKSGNVXSSRUWFF | |
| 2SNDOG NUSUPLQ |
|
| 3UPLQPDQOºU |
|
| 3UPLQºYULJHWLGVSXQNWHU |
|
(FXDGRU $QGLQDWHO | ℡ | ZZZKSFRPODVRSRUWH |
|
| |
(FXDGRU 3DFLILWHO | ℡ | ZZZKSFRPODVRSRUWH |
|
| |
ZZZKSFRPVXSSRUW |
| ﺮﺼﻣ |
(O6DOYDGRU | ZZZKSFRPODVRSRUWH | |
(VSD³D |
| ZZZKSHVVRSRUWHFF |
| SP |
|
)UDQFH |
| ZZZKSFRPIUVXSSRUWFF |
'HXWVFKODQG |
| ZZZKSFRPGHVXSSRUWFF |
| 0LQDXVGHPGHXWVFKHQ |
|
| )HVWQHW]EHL$QUXIHQDXV |
|
| 0RELOIXQNQHW]HQN¸QQHQDQGHUH |
|
| 3UHLVHJHOWHQ |
|
˃˨˨˙ˡ˞ | ZZZKSFRPJUVXSSRUWFF | |
ˈ˺˭ˮˬ˯ |
| ZZZKSFRPVXSSRUW |
*XDWHPDOD | ZZZKSFRPODVRSRUWH | |
|
| ZZZKSFRPVXSSRUWKRQJNRQJ |
,QGLD | ZZZKSFRPVXSSRUWLQGLD | |
,QGLD |
| ZZZKSFRPVXSSRUWLQGLD |
,QGRQHVLD |
| ZZZKSFRPVXSSRUW |
ZZZKSFRPVXSSRUW |
| ﻕﺍﺮﻌﻟﺍ |
ZZZKSFRPVXSSRUW |
| ﺖﻳﻮﻜﻟﺍ |
ZZZKSFRPVXSSRUW |
| ﻥﺎﻨﺒﻟ |
ZZZKSFRPVXSSRUW |
| ﺮﻄﻗ |
ZZZKSFRPVXSSRUW |
| ﻦﻤﻴﻟﺍ |
,UHODQG |
| ZZZKSFRPLHVXSSRUWFF |
| &DOOVFRVW&RVWFHQWSHDN |
|
| FHQWRIISHDNSHUPLQXWH |
|
,WDOLD |
| ZZZKSFRPLWVXSSRUWFF |
| FRVWRWHOHIRQLFRORFDOH |
|
ZZZKSFRPODVRSRUWH | ||
|
| ZZZKSFRPVXSSRUWMDSDQ |
ZZZKSFRPVXSSRUW | ﻥﺩﺭﻷﺍ | ||
|
| ZZZKSFRPVXSSRUWNRUHD | |
/X[HPERXUJ )UDQ©DLV |
|
| ZZZKSFRPVXSSRUW |
| PLQ |
|
|
/X[HPEXUJ 'HXWVFK |
|
| ZZZKSFRPVXSSRUW |
| 0LQ |
|
|
0DGDJDVFDU |
| ZZZKSFRPVXSSRUW | |
0DJ\DURUV]£J |
|
| ZZZKSKXVXSSRUWFF |
| +8)SHUFYH]HW«NHVWHOHIRQUD |
| |
0DOD\VLD |
| ZZZKSFRPVXSSRUW | |
0DXULWLXV |
| ZZZKSFRPVXSSRUW | |
0«[LFR &LXGDGGH0«[LFR |
|
| ZZZKSFRPODVRSRUWH |
0«[LFR |
| ZZZKSFRPODVRSRUWH | |
0DURF |
| ZZZKSFRPVXSSRUW | |
1HGHUODQG |
| ZZZKSQOVXSSRUWFF | |
| 0LQ |
|
|
1HZ=HDODQG |
| ZZZKSFRPVXSSRUW | |
1LJHULD |
|
| ZZZKSFRPVXSSRUW |
1RUJH |
| ZZZKSQRVXSSRUWFF | |
| VWDUWHUS§ .USHUPLQ |
| |
| GHUHWWHU .USHUPLQ |
| |
| )UDPRELOWHOHIRQJMHOGHU |
| |
| PRELOWHOHIRQWDNVWHU |
|
|
ZZZKSFRPVXSSRUW |
| ﻥﺎﻤﻋُ | |
3DQDP£ |
| ZZZKSFRPODVRSRUWH | |
3DUDJXD\ |
|
| ZZZKSFRPODVRSRUWH |
3HU¼ |
| ZZZKSFRPODVRSRUWH | |
3KLOLSSLQHV |
| ZZZKSFRPVXSSRUW | |
3ROVND |
|
| ZZZKSSOZVSDUFLHFF |
| .RV]WSRĄÇF]HQLD ]WHO |
| |
| VWDFMRQDUQHJRMDN]DLPSXOVZJ |
| |
| WDU\I\RSHUDWRUD]WHO |
| |
| NRPµUNRZHJRZJWDU\I\RSHUDWRUD |
| |
3RUWXJDO |
|
| ZZZKSSWVXSRUWHFF |
| &XVWR F¬QWLPRVQRSULPHLUR |
| |
| PLQXWRHF¬QWLPRVUHVWDQWHV |
| |
| PLQXWRV |
|
|
3XHUWR5LFR |
|
| ZZZKSFRPVXSSRUW |
5HS¼EOLFD'RPLQLFDQD |
| ZZZKSFRPVXSSRUW | |
5HXQLRQ |
|
| ZZZKSFRPVXSSRUW |
5RP¤QLD |
|
| ZZZKSURVXSSRUWFF |
|
|
|
|
̷͕͘͘͏ͦ ̳͕͉͇͑͘ |
|
| ZZZKSUXVXSSRUWFF |
̷͕͘͘͏ͦ ̸̶͇͔͙͙͈͚͑͌͌͗͗͊ |
| ZZZKSUXVXSSRUWFF | |
ZZZKSFRPVXSSRUW |
| ﺔﻴﺑﻮﻌﺴﻟﺍ | |
6LQJDSRUH |
| ZZZKSFRPVXSSRUWVLQJDSRUH | |
6ORYHQVN£UHSXEOLND |
| ZZZKSFRPVXSSRUW | |
6RXWK$IULFD 56$ |
| ZZZKSFRP]DVXSSRUWFF | |
6XRPL |
| ZZZKSILWXNLFF | |
6YHULJH |
| ZZZKSVHVXSSRUWFF | |
| NUPLQ |
|
|
6ZLW]HUODQG |
| ZZZKSFRPVXSSRUW | |
| &+)PLQ |
|
|
|
|
| ZZZKSFRPVXSSRUWWDLZDQ |
ࡷࡎ࡙ |
|
| ZZZKSFRPVXSSRUW |
ZZZKSFRPVXSSRUW |
| ﺲﻧﻮﺗ | |
7ULQLGDG 7REDJR |
| ZZZKSFRPODVRSRUWH | |
7XQLVLH |
|
| ZZZKSFRPVXSSRUW |
7¾UNL\H òVWDQEXO$QNDUD |
|
| ZZZKSFRPWUGHVWHNFF |
ò]PLU %XUVD | <HUHOQXPDUD |
| |
̺͇͔͇͑͗ͭ |
|
| ZZZKSXDVXSSRUWFF |
ZZZKSFRPVXSSRUW | ﺓﺪﺤﺘﻤﻟﺍ ﺔﻴﺑﺮﻌﻟﺍ ﺕﺍﺭﺎﻣﻹﺍ | ||
8QLWHG.LQJGRP |
|
| ZZZKSFRPXNVXSSRUWFF |
| eSP |
|
|
8QLWHG6WDWHV |
|
| ZZZKSFRPVXSSRUW |
8UXJXD\ |
| ZZZKSFRPODVRSRUWH | |
9HQH]XHOD &DUDFDV |
| ZZZKSFRPODVRSRUWH | |
9HQH]XHOD |
| ZZZKSFRPODVRSRUWH | |
9L¬W1DP |
| ZZZKSFRPVXSSRUW | |
After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support website: www.hp.com/go/customercare. This website provides information and utilities that can help you correct many common printer problems. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.
98 Solve a problem