Support, Contacting support | HP Pro x2 612 G1 specification

Support

13 Support

Contacting support

If the information provided in this user guide or Help and Support does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

Here you can:

●Chat online with an HP technician.

NOTE: When support chat is not available in a particular language, it is available in English.

●E-mail support.

●Find support telephone numbers.

●Locate an HP service center.

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HP Pro x2 612 G1 manual Support, Contacting support

Contents

User Guide Product notice Software terms Safety warning notice Iv Safety warning notice Table of contents VGA Power management Security Support Appendix C Electrostatic discharge Index Welcome Finding information User guides View Warranty InformationSupport User guides Resources Tablet edge components Getting to know your computerComponents Description Tablet edge components Component Description DisplayCommunication and Chat HP WebCam Power keyboard Top TouchPad Lights Keys Fn key Right side Help and Support User Guides Left side Releasing the tablet from the power keyboard Rear Adjusting your tablets screen brightness Changing your tablets settingsAdjusting your tablets autorotate lock Changing your tablets view Using the wireless controls Connecting to a networkConnecting to a wireless network Turning wireless devices on or off Using the wireless button Using a WlanUsing HP Connection Manager select models only Using operating system controls Setting up a Wlan Using an Internet service providerConfiguring a wireless router Connecting to a Wlan Using HP Mobile Broadband select models onlyProtecting your Wlan Inserting and removing a SIM Using GPS select models only Using Bluetooth wireless devices Connecting to a wired network Connecting to a local area network LAN Setting pointing device preferences Using pointing devicesUsing the TouchPad and gestures Turning the TouchPad off and on Tapping Scrolling Finger pinch zoom Finger click Rotating select models only Holding the pen Using the digitizer pen select models onlyIdentifying the pen components Storing the pen Using the keyboard Identifying the hot keys Hot key combination Description Using the embedded numeric keypad Using keypadsHot key combination Using the integrated numeric keypad Using an optional external numeric keypad Connecting headphones and microphones Connecting speakersAdjusting the volume Multimedia Video WebcamsChecking audio functions on the computer VGA Connecting wired displays using MultiStream Transport DisplayPortPage Using power-saving states Power managementSetting power options Shutting down the computer Initiating and exiting Sleep Using the power meter and power settingsInitiating and exiting Hibernation Factory-sealed battery Using battery powerSetting password protection on wakeup Finding additional battery information Maximizing battery discharge time Using Battery CheckDisplaying the remaining battery charge Managing low battery levels Using external AC power Conserving battery power Testing an AC adapter Inserting a memory card Using memory card readersExternal cards and devices Removing a memory card Using smart cards Inserting a smart card Using a USB deviceRemoving a smart card Connecting a USB device Using optional external devicesRemoving a USB device Using optional external drives Handling drives Using Disk DefragmenterDrives Improving hard drive performance Using Disk Cleanup Security Using passwordsComputer risk Security feature Protecting the computer Setting passwords in Windows Password Function Setting passwords in Computer Setup Managing a Bios administrator password Managing a Computer Setup DriveLock password Entering a Bios administrator password Setting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Using Computer Setup Automatic DriveLock Entering an Automatic DriveLock password Using firewall software Using antivirus softwareRemoving Automatic DriveLock protection Using the fingerprint reader select models only Installing critical security updatesUsing HP Client Security select models only Locating the fingerprint reader Cleaning procedures MaintenanceCleaning your computer Cleaning the display All-in-Ones or Notebooks Cleaning the TouchPad, keyboard, or mouse Using SoftPaq Download ManagerUpdating programs and drivers Creating recovery media with HP Recovery Disc Creator Backup and recoveryCreating recovery media and backups Guidelines Creating recovery media Backing up your information Performing a system recovery Using the Windows recovery tools Using f11 recovery tools select models only Using Windows 7 operating system media Select Repair your computer Starting Computer Setup Using Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Determining the Bios version Updating the BiosDownloading a Bios update Choosing MultiBoot preferences Using MultiBootAbout the boot device order Synchronizing the tablet and keyboard Dynamically choosing a boot device using the f9 prompt Setting a new boot order in Computer SetupSetting a MultiBoot Express prompt Using HP PC Hardware Diagnostics Uefi Entering MultiBoot Express preferences Downloading HP PC Hardware Diagnostics Uefi to a USB device Support Contacting support Labels Component Input power SpecificationsOperating environment Traveling with or shipping your computer Resolving issues TroubleshootingTroubleshooting resources Computer is unable to start up Computer is unusually warm Software is functioning abnormallyComputer is on but not responding An external device is not working Disc does not play Wireless network connection is not workingMovie is not visible on an external display Page Electrostatic discharge Symbols/Numerics Index Maintenance SIM