Using Windows 7 operating system media ........................................................................

63

12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ...........................................

65

Using Computer Setup .......................................................................................................................

65

 

Starting Computer Setup ...................................................................................................

65

 

Navigating and selecting in Computer Setup .....................................................................

65

 

Restoring factory settings in Computer Setup ...................................................................

66

 

Updating the BIOS .............................................................................................................

67

 

Determining the BIOS version ...........................................................................

67

 

Downloading a BIOS update .............................................................................

67

 

Synchronizing the tablet and keyboard .............................................................

68

Using MultiBoot ..................................................................................................................................

68

 

About the boot device order ...............................................................................................

68

 

Choosing MultiBoot preferences ........................................................................................

68

 

Setting a new boot order in Computer Setup ....................................................

69

 

Dynamically choosing a boot device using the f9 prompt .................................

69

 

Setting a MultiBoot Express prompt ..................................................................

69

 

Entering MultiBoot Express preferences ...........................................................

70

Using HP PC Hardware Diagnostics (UEFI) ......................................................................................

70

 

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ...............................

71

13 Support

.........................................................................................................................................................

72

Contacting support .............................................................................................................................

72

Labels .................................................................................................................................................

73

14 Specifications ................................................................................................................................................

74

Input power .........................................................................................................................................

74

Operating environment .......................................................................................................................

74

Appendix A

Traveling with or shipping your computer .......................................................................................

75

Appendix B

Troubleshooting ..............................................................................................................................

76

Troubleshooting resources .................................................................................................................

76

Resolving issues ................................................................................................................................

76

 

The computer is unable to start up ....................................................................................

76

 

The computer screen is blank ............................................................................................

76

 

Software is functioning abnormally ....................................................................................

77

 

The computer is on but not responding .............................................................................

77

 

The computer is unusually warm .......................................................................................

77

 

An external device is not working ......................................................................................

77

ix