a.Connected USB drive

NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 71.

b.Hard drive

c.BIOS

2.Use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test while it is running, press esc.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only.

There are two options to download HP PC Hardware Diagnostics to a USB device: Option 1: HP PC Diagnostics homepage— Provides access to the latest UEFI version

1.Go to http://hp.com/go/techcenter/pcdiags.

2.Click the UEFI Download link, and then select Run.

Option 2: Support and Drivers page—Provides downloads for a specific product for earlier and later versions

1.Go to http://www.hp.com.

2.Point to Support, located at the top of the page, and then click Download Drivers.

3.In the text box, enter the product name, and then click Go.

– or –

Click Find Now to let HP automatically detect your product.

4.Select your computer model, and then select your operating system.

5.In the Diagnostic section, click HP UEFI Support Environment.

– or –

Click Download, and then select Run.

Using HP PC Hardware Diagnostics (UEFI) 71