General Problems

If the TV stops responding to all • Try the buttons on the side of the TV. If the TV does not respond, turn off the

controlsTV, then unplug the power cord, and wait at least 15 seconds before reconnecting power.

•If the buttons on the TV work, but the remote control buttons do not work, see “Remote Control Problems” on page 64.

If the lamp shuts off during a show • A minor power surge might cause the lamp to shut off. This is normal. Wait about three minutes; then power on the TV.

•If a red warning light is on or blinking, see “Warning Light Problems” on page 60.

If the lamp burns out or makes a • If the lamp burns out and makes a popping sound, the TV will not turn back

popping soundon until you replace the lamp module. See “Replacing the Lamp Module” on page 57.

If you forget your password for • Turn off the TV. Then press the following sequence of six buttons on the

parental controlremote control: Settings, 000, OK, power. This allows access to the Lock menu without entering a password, but only until you turn off the TV. Press Settings and go to Lock > Change password. You must create a new password before you can change lock settings or view blocked programs.

If a setting in the on-screen menu is gray and you cannot change it

•This is normal. Some menu settings are not used for certain types of sources or channels and do not affect the picture. You cannot change those settings while viewing such sources or pictures.

Remote Control Problems

If the remote control does not operate

•Try removing and reinserting the batteries in the remote control.

•To operate the TV, press Device one or more times to select TV.

•Move to within 9 m (30 ft) of the TV.

• Aim the remote control at the TV screen. Try moving more in front of the TV

 

rather than off to the side.

 

• With the TV turned on, watch the blue power light below the screen while

 

you press the Settings button on the remote control. If the blue light blinks,

 

the remote control is working. If the blue light does not blink, check the

 

position of the batteries in the remote control or replace the batteries.

 

 

If the remote control does not control

• Be sure the remote control is working. See the previous problem.

the TV volume

• Press Device and try to select AUDIO. If you can select AUDIO, you

 

programmed an audio device on the remote control and all volume and

 

mute functions are always sent to the audio device, not to the TV. To control

 

the TV volume, you must cancel the audio device programming. To do this,

 

program the AUDIO device using code 0000. See “Programming for Other

 

Devices” on page 36.

 

 

If the remote control does not

• Press Device one or more times to select the device you want to tune.

change channels

Depending on your system setup, you might need to tune channels on the TV

 

or on an external device, such as a set-top cable box or satellite receiver.

 

• If you are tuning the TV but no channels are displayed, see “Channel

 

Problems” on page 62.

 

 

If you cannot move the indicator to

• The indicator cannot move to a device that is not programmed in the remote

a certain device

control. First you must program the remote control for that device. See

 

“Programming for Other Devices” on page 36.

 

 

64 Fixing Problems

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