About This Guide
Conventions
In this guide, references to StorageWorks RAID Array, controller, HSZ70 or subsystem pertain to
∙RAID Array 7000 (RA7000) or Enterprise Storage Array (ESA) 10000 The term High Availability is abbreviated as (HA).
This guide uses the following documentation conventions:
Table 2 Style Conventions
Style | Meaning |
boldface monospace type | To be input by the user. |
italic type | For emphasis, manual titles, utilities, menus, |
| screens, and filenames. |
plain monospace type | Screen text. |
# | Represents the HP system prompt. Do not |
| type it as part of information to be input by |
| the user. |
|
|
StorageWorks Support and Services
Who to contact in the Americas
Information and Product Questions: | Local Sales Office / StorageWorks Hotline |
| |
Installation Support: | Contact the DIGITAL Distributor where the |
| Storage Solution was Purchased / Local |
| DIGITAL Sales Office. |
DIGITAL Multivendor Customer Service (MCS) | |
Installation | Contact the DIGITAL Customer Support |
| Center (CSC). |
Warranty | Contact the DIGITAL Customer Support |
| Center (CSC) for warranty service after s |
| olution is installed and operating. |
Remedial | Contact the DIGITAL Customer Support |
| Center (CSC). |
| Note: A Service Contract is recommended |
| when the equipment is out of warranty. |
| Contact the local DIGITAL Sales Office. |
Customer Support Center (CSC) | 1- |
|
|
xi |
