Diskette (Floppy) Drive (Select Models Only)
Symptom | Problem | Solution | ||
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PC is unable to read the | A | To format the diskette: | ||
diskette (floppy disk). | been inserted. | 1 | Click Start, and then click My Computer. | |
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| 2 | ||
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| 3 | Select Format. | |
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| 4 | Select the desired options, and click Start to begin | |
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| formatting the diskette. | |
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| Diskette is damaged. | Use a new diskette. | ||
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| Diskette drive has failed. | Press the Help ? button on the keyboard to open the Help | ||
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| and Support Center, or refer to the Warranty and Support | ||
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| Guide to contact Support for replacement details. | ||
Diskette drive activity light | Diskette is improperly | Remove the diskette, and reinsert it: Insert the diskette with | ||
stays on. | inserted. | the round metal disk facing down and the arrow on the top | ||
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| pointing into the drive, and then push the diskette in until it | ||
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| stops. | ||
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| Diskette drive is damaged. | Press the Help ? button on the keyboard to open the Help | ||
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| and Support Center, or refer to the Warranty and Support | ||
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| Guide to contact Support for replacement details. | ||
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Diskette drive cannot save | Diskette is full or the file is | Use another diskette or compress the file to reduce its size. | ||
(write) information to the | too big. |
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diskette. |
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Diskette is write protected. | Slide the | |||
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| diskette. | ||
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| File Save command was not | When saving information to the diskette drive, verify that | ||
| properly executed. | you are using the correct drive letter. | ||
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| Diskette is damaged. | Replace the diskette. | ||
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| Diskette is not formatted. | To format the diskette: | ||
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| 1 | Click Start, and then click My Computer. | |
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| 2 | ||
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| 3 | Select Format. | |
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| 4 | Select the desired options, and click Start to begin | |
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| formatting the diskette. | |
10PC Troubleshooting and System Recovery Guide
