Power (continued )
Symptom | Problem | Solution |
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Invalid system disk | A diskette has been left in the | When drive activity stops, remove the diskette and press |
Or | drive during startup. | the spacebar. The PC should start up. |
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| |
error message displays. |
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PC appears locked up and | PC is not working. | Press and hold the On button until the PC turns off. |
won’t turn off when the On |
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|
button is pressed. |
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PC powered off | The PC temperature was | The PC is in an exceedingly hot environment. Let it |
automatically. | exceeded. | cool down. |
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| Ensure PC air vents are not blocked and internal fan is |
|
| running. Note that your PC may not have an internal fan. |
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|
| The PC temperature was | Replace cover or access panel, and let the PC cool down |
| exceeded because the PC was | before attempting to turn on power to the PC. |
| functioning with the cover or |
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| access panel removed. |
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|
| Processor or system fan has | Refer to the Warranty and Support Guide to contact |
| failed. | Support for replacement details. Note that your PC may |
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| not have an internal fan. |
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|
Memory
Symptom | Problem | Solution | |
|
|
| |
Insufficient memory | All memory in the PC is being | Close all open programs, and then try desired task again. | |
message is displayed. | used by open programs, and | Or |
|
| memory is needed for a | Restart your PC: | |
| desired task. | ||
| 1 | Click the Start button. | |
|
| ||
|
| 2 | Click Turn Off Computer. |
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| 3 | Select Restart. |
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Miscellaneous
Symptom | Problem | Solution |
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|
|
PC date and time display | RTC | First, reset the date and time in your operating system by |
is incorrect. | may need to be replaced. | using the Control Panel. If the problem persists, replace the |
| Battery life is approximately | battery. See the Upgrading and Servicing Guide for |
| instructions, or refer to the Warranty and Support Guide to | |
|
| contact Support for replacement details. |
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|
Printer has problems. | Printer will not print correctly | If you encounter printer problems, refer to the |
| or at all. | documentation that came with your printer. |
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Printed in
16PC Troubleshooting and System Recovery Guide
