CD and DVD Drives (continued)
Symptom | Possible solution | |
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Titles of music tracks are not | The PC must be connected to the Internet for the artist, title, and track information to |
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displayed for the CD. | appear when playing music CDs. This information is not recorded on the disc. |
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| Track information may not be available for every CD. |
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An error message appears when | You may need to select the capture device if your PC has both an analog and a digital |
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capturing video. | video capture device. Refer to the Help menu in the video capture program to find out |
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| how to change the video device selection. |
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I cannot play a DVD movie on a | Your DVD player cannot play video files recorded onto the DVD as data files. To play a |
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DVD player. | movie properly, use a video recording program. Some video files may be viewed on a |
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| PC, but not on a home DVD video player. |
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Display (Monitor)
In addition to the information listed here, also refer to the documentation that came with your monitor.
Symptom | Possible solution | |
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Screen is blank, and monitor | Unplug and reconnect the power plug on the back of the monitor and the wall outlet. | |
power light is not lit. |
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Press the On button on the front of the monitor. | ||
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Screen is blank. | Press any key or move the mouse to make the screen display visible again. | |
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| Press the Standby button on the keyboard (select models only), or press the Esc key on | |
| the keyboard to resume from Standby mode. | |
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| Press the On button to turn on the PC. | |
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| Inspect the monitor video connector for bent pins: | |
| • If any of the pins are bent, replace the monitor connector cable. | |
| • If no pins are bent, reconnect the monitor connector cable to the PC. | |
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Images on the screen are too | Adjust the monitor resolution setting in Windows: | |
large or too small, or the images | 1 | |
are fuzzy. | 2 Select the Settings tab. | |
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| 3 Drag the Screen Resolution slider to adjust the resolution as needed. | |
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PC Troubleshooting and Maintenance Guide 7