Miscellaneous

Symptom

Possible solution

 

 

Insufficient memory message

Close all open programs, and then try the desired task again, or restart your PC (click

displays.

Start, Turn Off Computer, and then Restart). If the message displays again,

 

consider purchasing and installing additional memory.

 

 

 

Remote sensor is not receiving a

1

Click Start, right-click My Computer, and then select Properties.

signal from the remote control

2

Click the Hardware tab, and then click Device Manager.

(select models only).

3

Click the plus (+) sign next to Universal Serial Bus Controllers.

 

 

4

If the eHome Infrared Receiver is listed under Universal Serial Bus Controllers,

 

 

Windows is properly detecting the IR Receiver. If it is not listed, go to the next step.

 

5

Unplug the end of the USB cable on the remote sensor from the PC and plug it into the

 

 

same USB port.

 

6

Disconnect all other USB devices, leave the remote sensor plugged in, and then restart

 

 

the PC. Plug in other USB devices after the remote sensor appears in the Device

 

 

Manager window.

 

 

Memory card reader (select

Do not insert or remove memory cards when the in-use light is flashing. To do so may

models only) cannot read my

cause data loss, or it may permanently damage the card reader.

memory card.

 

 

Some cards have a Read/Write or Security switch on the card. Make sure the switch is

 

 

set to Write Enabled before attempting to write data to it.

 

 

 

Make sure the amount of data you are storing has not exceeded the storage limit of

 

the card.

 

 

 

Make sure the memory card is one of the supported types: CompactFlash (I, II, and

 

Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia,

 

or XD.

 

 

 

Make sure the memory card is fully inserted into the correct slot.

 

 

 

Inspect the ends of the memory cards for dirt or material closing a hole or spoiling a

 

metal contact. Clean the contacts with a lint-free cloth and small amounts of isopropyl

 

alcohol. Replace the memory card if necessary.

 

 

 

14PC Troubleshooting and Maintenance Guide