Testing after installation

Remember that the system recognizes devices during boot-up. If you swap or connect a product when your system is running, you will need to reboot the system. Rebooting the system will reset devices and will often resolve problems. It is good practice to reboot every time you add a driver or install firmware.

Caution Never power off the drive while a cartridge is still loaded or during a firmware upgrade.

The server does not reboot after installation

Possible reason

Recommended action

You have connected the tape drive to an

Make sure that each device on the SCSI bus has a

existing SCSI bus that has other devices

unique ID. We recommend that the

connected to it and the SCSI address of

HP StorageWorks Ultrium tape drive is connected

your HP StorageWorks Ultrium drive is

to a dedicated host bus adapter. Do not connect

identical to the address used by another

the drive to a disk RAID controller as this is not

device.

supported.

You have installed an additional SCSI

Remove the new host bus adapter and check the

host bus adapter and its resources are

server documentation.

clashing with an existing adapter.

 

You have disconnected the power or SCSI

Check that the cables to all devices are firmly

cable from the server’s boot disk during

connected.

the drive installation process.

 

The server boots but does not recognize the tape drive

Possible reason

Recommended action

The power or SCSI cable is not connected

Check that the cables to the tape drive are firmly

properly.

connected. Ensure that the SCSI cable is LVDS-

 

compliant and does not have any bent pins.

 

Replace, if necessary.

The SCSI bus is not terminated correctly.

Check that the SCSI bus is actively terminated.

 

(Refer also to the documentation for your SCSI

 

controller and any other SCSI devices you may

 

have.)

The tape drive’s SCSI ID address is not

Make sure that each device connected to the SCSI

unique.

controller has a unique SCSI ID. Remember that 7

 

is normally reserved for the host bus adapter. (You

 

can run HP Library & Tape Tools to check the SCSI

 

IDs of each device attached to the SCSI bus, see

 

page 33.)

 

 

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HP Ultrium tape drive 960i, Ultrium tape drive Ultrium 230i manual Testing after installation