8 Support and other resources

8.1 Contacting HP

8.1.1 Information to collect before contacting HP

Be sure to have the following information available before you call contact HP:

•Software product name

•Hardware product model number

•Operating system type and version

•Applicable error message

•Third-party hardware or software

•Technical support registration number (if applicable)

8.1.2How to contact HP technical support

Use the following methods to contact HP technical support:

•In the United States, see the Customer Service / Contact HP United States website for contact options:

http://welcome.hp.com/country/us/en/contact_us.html

•In the United States, call 1-800-HP-INVENT (1-800-474-6836) to contact HP by telephone. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls might be recorded or monitored.

•In other locations, see the Contact HP Worldwide website for contact options: http://welcome.hp.com/country/us/en/wwcontact.html

8.1.3HP authorized resellers

For the name of the nearest HP authorized reseller, see the following sources:

•In the United States, see the HP U.S. service locator website at: http://www.hp.com/service_locator

•In other locations, see the Contact HP worldwide website at: http://welcome.hp.com/country/us/en/wwcontact.html

8.1.4Documentation feedback

HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to:

docsfeedback@hp.com

Include the document title and manufacturing part number in your message. All submissions become the property of HP.

8.1 Contacting HP 239