Reinstalling the operating system
If you could not solve the problem by repairing the operating system as described in the previous section, it may be necessary to reinstall the operating system.
CAUTION To prevent the loss of all of your personal information, back up your files before reinstalling the operating system. Reinstalling the operating system deletes all personal information, settings, and software on the computer.
After you complete the reinstallation:
●You must reinstall all drivers required for computer functionality.
●To fully restore your system, you will also need to
●Reinstall all of your additional software.
●Update all of your reinstalled software, including the operating system.
NOTE When reinstalling the operating system, be sure to use the disc that contains the language that was preinstalled on the computer.
Back up your system
You can choose any of the following solutions to back up your system:
●Purchase optional system backup software.
●Copy personal information to storage devices other than the hard drive.
●Use the system backup utility available in Windows XP Professional.
If you plan to select the items you want to back up, rather than backing up your entire system, the following suggestions may be helpful:
●On many computers, files are stored by default in the My Documents folder. If you created information files in other locations, be sure to check all the possible locations.
●Templates are often stored in the folders of their associated applications.
●If you have customized the settings in a window, toolbar, or menu bar, you may want to take a screen shot of that element. The screen shot could be a
a.Display the element on the screen.
b.Copy the element or the entire screen:
To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc.
c.To paste the copied images into a document, open Word, and then select Edit > Paste.
ENWW | System recovery 145 |
