HP V5000T, V5224TU, V5221TU, V5221EA, V5219TU, V5218TU, V5215LA Troubleshooting the remote control

Models: V5215TU V5162EA V5204NR V5206TU

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HP Mobile Remote Control (ExpressCard version) component functions

HP Mobile Remote Control (ExpressCard version) component functions

The infrared lens on the remote control links the remote control to the computer. The link requires a line-of-sight path between the infrared lens on the remote control and the infrared lens on the computer.

Things to remember:

The HP Mobile Remote Control operates within Microsoft® Windows®, QuickPlay (select computer models only), and InterVideo Home Theater software (select computer models only). Each button responds according to which application is active.

NOTE Refer to the InterVideo Home Theater on-screen help for remote control information.

NOTE For information on using QuickPlay, refer to the QuickPlay online Help.

Some remote control buttons perform the same functions as computer buttons. For example, the DVD button on the remote control and the DVD button on the computer have the same functions and can be used interchangeably.

Some remote control buttons perform the same functions as computer hotkeys. Refer to the computer user guide for information on supported hotkeys.

Other remote control buttons provide functions that are not duplicated by computer buttons or preset key combinations.

Troubleshooting the remote control

Refer to the following table for help in troubleshooting remote control problems.

Problem

Possible solution

 

 

 

My remote control is not working.

Be sure you have a clear line of sight from the remote control

 

 

to the IR port on the computer or expansion product.

 

Be sure that you are within range of the IR port on the

 

 

computer or expansion product.

 

Be sure the battery is properly installed and has a charge.

 

 

Replace the battery if necessary.

 

Be sure you are using the remote control with a supported

 

 

computer or expansion product.

 

 

My remote control will not fit into the

Be sure you are inserting the remote control into the proper slot on

slot for storage.

the computer. A PC Card remote control must be inserted into the

 

PC Card slot and an ExpressCard remote control must be inserted

 

into the ExpressCard slot.

I cannot remove the remote control from the slot.

Depending on your remote control model, refer to the removal instructions in either "Storing the remote control in the PC Card slot" or "Storing the remote control in the ExpressCard slot."

ENWW

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HP V5000T, V5224TU Troubleshooting the remote control, HP Mobile Remote Control ExpressCard version component functions