Manuals / HP / Computer Equipment / Laptop

HP V5000T, V5224TU, V5221TU, V5221EA Troubleshooting the remote control, Problem Possible solution

Models: V5000T V5108TU V5232EA V5243TU V5221TU V5000 V5228TU V5222TU V5209US V5215LA V5110TU V5100 V5239TU V5213TU V5221EA V5224TU V5107TU V5111TU V5103TU V5223TU V5218TU V5225TU V5204US V5219TU V5104TU V5299XX V5226TU V5211TU V5218LA V5160EA V5231TU V5109TU V5203TU V5230TU V5199XX V5101TU V5307US V5106TU V5200 V5210TU V5300 V5204TU V5207NR V5215TU V5162EA V5204NR V5206TU

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HP Mobile Remote Control (ExpressCard version) component functions

The infrared lens on the remote control links the remote control to the computer. The link requires a line-of-sight path between the infrared lens on the remote control and the infrared lens on the computer.

Things to remember:

●The HP Mobile Remote Control operates within Microsoft® Windows®, QuickPlay (select computer models only), and InterVideo Home Theater software (select computer models only). Each button responds according to which application is active.

NOTE Refer to the InterVideo Home Theater on-screen help for remote control information.

NOTE For information on using QuickPlay, refer to the QuickPlay online Help.

●Some remote control buttons perform the same functions as computer buttons. For example, the DVD button on the remote control and the DVD button on the computer have the same functions and can be used interchangeably.

●Some remote control buttons perform the same functions as computer hotkeys. Refer to the computer user guide for information on supported hotkeys.

●Other remote control buttons provide functions that are not duplicated by computer buttons or preset key combinations.

Troubleshooting the remote control

Refer to the following table for help in troubleshooting remote control problems.

Problem	Possible solution

My remote control is not working.	●	Be sure you have a clear line of sight from the remote control
		to the IR port on the computer or expansion product.
	●	Be sure that you are within range of the IR port on the
		computer or expansion product.
	●	Be sure the battery is properly installed and has a charge.
		Replace the battery if necessary.
	●	Be sure you are using the remote control with a supported
		computer or expansion product.

My remote control will not fit into the	Be sure you are inserting the remote control into the proper slot on
slot for storage.	the computer. A PC Card remote control must be inserted into the
	PC Card slot and an ExpressCard remote control must be inserted
	into the ExpressCard slot.

I cannot remove the remote control from the slot.

Depending on your remote control model, refer to the removal instructions in either "Storing the remote control in the PC Card slot" or "Storing the remote control in the ExpressCard slot."

ENWW	Multimedia hardware 83

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HP V5000T, V5224TU, V5221TU, V5221EA, V5219TU, V5218TU, V5215LA Troubleshooting the remote control, Problem Possible solution

Contents

Page Page Table of contents Power Multimedia Drives External Media Cards Wireless Select Models OnlyExternal Devices Memory Modules Software Update and Recovery Setup UtilityModem and Local Area Network Security Routine Care TroubleshootingElectrostatic Discharge 163 Enww Enww Select Hardware tab Device Manager Components Top components KeysComponent Description TouchPad Buttons and switches Lights Display components Front components Rear components Right-side componentsComponentDescription Enww Left-side components Bottom components Wireless antennae select models only Additional hardware components Labels Rated input power SpecificationsInput Power Rating Operating environment Feature Support Expansion port input/output signals Enww TouchPad TouchPad and Keyboard Using the TouchPad Using an external mouseSetting TouchPad preferences Hotkeys Keyboard Hotkey quick reference Hotkey proceduresDisplay and clear system information fn+esc Function Key Combination Open the Help and Support Center fn+f1 Open the Print Options window fn+f2Open a Web browser fn+f3 Initiate standby fn+f5 Switch the screen image fn+f4 Decrease screen brightness fn+f7 Initiate QuickLock fn+f6Increase screen brightness fn+f8 Play, pause or resume an audio CD or a DVD fn+f9 Keypads Using the embedded numeric keypadEnabling and disabling the embedded numeric keypad Component Using an external numeric keypad Switching key functions on the embedded numeric keypadEnabling or disabling num lock mode as you work TouchPad and Keyboard Power control and light locations Power Power Task Recommended power source Power sources Connecting the AC adapter Standby and hibernation StandbyHibernation When you leave your work When a reliable power supply is unavailableInitiating standby, hibernation or shutdown Enww Using emergency shutdown procedures Default power settingsTask Procedure Result Turning the computer or display on or off Initiating or resuming from standby Task Procedure Hibernate Initiating or restoring from hibernation Power options Accessing Power Options PropertiesDisplaying the Power Meter icon Setting a security prompt Setting or changing a power scheme Processor performance controls Inserting or removing a battery pack Battery packs Charging a battery pack Interpreting charge indicators Monitoring the charge of the battery packObtaining accurate charge information Displaying charge information on the screen Identifying low-battery conditions Managing low-battery conditionsLow-battery condition Critical low-battery condition When external power is available Resolving low-battery conditionsWhen a charged battery pack is available When no power source is available When to calibrate Calibrating a battery packHow to calibrate Charging the battery pack Discharging the battery pack Conserving battery power Conserving power as you workRecharging the battery pack Storing a battery pack Disposing of a used battery packSelecting power conservation settings Drive care Drives IDE drive light Hard drive Enww Tighten the hard drive cover screws DVD-ROM ±RW/R Optical drives Inserting an optical disc Removing an optical disc with power Removing an optical disc without power Avoiding standby or hibernation Identifying the installed optical drive Using the optical driveMultimedia Multimedia hardware Inserting an optical disc Removing an optical disc with power Removing an optical disc without power Using media activity hotkeys Using the audio features Using the audio-in microphone jack Using the audio-out headphone jackUsing S/PDIF digital audio select models only Adjusting the volume Using the external monitor port Using the video features Using the S-Video-out jack HP Mobile Remote Control PC Card version Remote control select models only Inserting the battery PC Card version Enww Storing the remote control in the PC Card slot Button quick reference PC Card version Media playing, press to pause the media Back Button Function in Microsoft Windows HP Mobile Remote Control PC Card version component functions Inserting the battery ExpressCard version HP Mobile Remote Control ExpressCard version Enww Storing the remote control in the ExpressCard slot Button quick reference ExpressCard version Press to stop the current media activity, such as Press to go back to the previous track or chapter Problem Possible solution Troubleshooting the remote control Identifying preinstalled multimedia software Installing multimedia software from a CD select models onlyMultimedia software Using multimedia software Protecting the CD or DVD write process Protecting playback Observing the copyright warning Changing DVD region settings Multimedia Media Reader cards select models only External Media Cards Inserting a digital card Stopping or removing a digital card PC Cards select models only Configuring a PC Card Stopping or removing a PC Card Inserting a PC Card Enww Configuring an ExpressCard ExpressCardsSelecting an ExpressCard Inserting an ExpressCard Enww Stopping or removing an ExpressCard Using a USB device Connecting a USB deviceExternal Devices Required USB software Stopping a USB device Connecting a 1394 device Using a 1394 device select models onlyStopping a 1394 device Required 1394 software Using the expansion port Adding or replacing memory modules Memory Modules Enww Enww Enww Effects of increasing memory Video memory settings select models only Wireless Select Models Only Wireless featuresIdentifying an 802.11 wireless device Wireless controls Wireless devices select models only Setting up a Wlan in your home Connecting to a Wlan in your home Connecting to a public WlanUsing wireless security features Bluetooth wireless devices select models only Modem Modem and Local Area Network Connecting the modem cable Connecting a country-specific modem cable adapter Selecting a location settingViewing the current country selection Select Start Control Panel Network and Internet Connections Adding new locations when traveling Check the telephone line type Solving travel connection problems Clear the check box for Wait for dial tone before dialing Using preinstalled communication software Local area networks Enww Security features To protect against Use this security featureSecurity Guidelines for setting passwords Passwords Passwords set in Windows Passwords FunctionQuickLock Passwords set in the Setup Utility Administrator passwordManaging an administrator password Entering an administrator password Power-on passwordManaging a power-on password Entering a power-on password Critical updates Antivirus softwareFirewall software Optional security cable Security Setup Utility access Setup Utility Setup Utility language Setup Utility defaults Main menu Setup Utility menusSecurity menu Select To do this Diagnostics menu System Configuration menu Setup Utility Software Update and Recovery Software updatesHP Software Update Accessing computer information Software updates and the HP Web site Downloading a Bios update Installing a Bios update Downloading and installing other software Safeguarding your information System recoveryUsing System Restore Creating a restore point Restoring to a restore point Reinstalling applicationsReinstalling applications from the hard drive Reinstalling applications from discs Repairing the operating system Back up your system Reinstalling the operating system Reinstall the operating system Update reinstalled software Reinstalling device drivers and other software Software Update and Recovery Routine Care Hardware maintenance Battery pack Display TouchPad and keyboard Using Disk Defragmenter Using Disk CleanupDrives Regular tune-ups Traveling and shipping Troubleshooting Quick checklistComputer will not start up Software is functioning abnormally Computer screen is blank Computer is turned on, but is not responding Computer is extremely warmAn external device is not working Enww Customer Care Taking the computer to a service partnerPreparing to contact Customer Care Contacting Customer Care by e-mail or telephone Troubleshooting Preventing electrostatic discharge Electrostatic DischargeHandling drives Handling internal components Grounding methods Index Symbols/Numerics Enww Wlan Rated input power specifications Wlan label Writable media XD-Picture Card XD Index