Manuals / HP / Computer Equipment / Laptop

HP V5230TU, V5224TU, V5221TU, V5221EA, V5219TU, V5218TU, V5215LA, V5215TU, V5218LA, V5213TU, V5210TU Enww

Models: V5000T V5108TU V5232EA V5243TU V5221TU V5000 V5228TU V5222TU V5209US V5215LA V5110TU V5100 V5239TU V5213TU V5221EA V5224TU V5107TU V5111TU V5103TU V5223TU V5218TU V5225TU V5204US V5219TU V5104TU V5299XX V5226TU V5211TU V5218LA V5160EA V5231TU V5109TU V5203TU V5230TU V5199XX V5101TU V5307US V5106TU V5200 V5210TU V5300 V5204TU V5207NR V5215TU V5162EA V5204NR V5206TU

1 180

Download 180 pages 10.99 Kb

Page 168

The computer cannot connect to a wireless local area network (WLAN).

If the computer cannot connect to a WLAN:

●Verify that the computer is within optimal range of a wireless router (access point).

●Verify that the wireless light on the computer is turned on.

●Verify that the computer wireless antennae are free from obstructions.

●Verify that the wireless router and broadband modem are working correctly.

158 Chapter 15 Troubleshooting

ENWW

Image 168

HP V5230TU, V5224TU, V5221TU, V5221EA, V5219TU, V5218TU, V5215LA, V5215TU, V5218LA, V5213TU, V5210TU, V5211TU, V5209US, V5207NR Enww

Contents

Page Page Table of contents Power Drives Multimedia Wireless Select Models Only External Media CardsExternal Devices Memory Modules Setup Utility Software Update and RecoveryModem and Local Area Network Security Troubleshooting Routine CareElectrostatic Discharge 163 Enww Enww Components Select Hardware tab Device Manager Top components KeysComponent Description TouchPad Buttons and switches Lights Front components Display components Rear components Right-side componentsComponentDescription Enww Left-side components Bottom components Wireless antennae select models only Additional hardware components Labels Specifications Rated input powerInput Power Rating Operating environment Expansion port input/output signals Feature Support Enww TouchPad and Keyboard TouchPad Using the TouchPad Using an external mouseSetting TouchPad preferences Keyboard Hotkeys Hotkey procedures Hotkey quick referenceDisplay and clear system information fn+esc Function Key Combination Open the Help and Support Center fn+f1 Open the Print Options window fn+f2Open a Web browser fn+f3 Switch the screen image fn+f4 Initiate standby fn+f5 Initiate QuickLock fn+f6 Decrease screen brightness fn+f7Increase screen brightness fn+f8 Play, pause or resume an audio CD or a DVD fn+f9 Using the embedded numeric keypad KeypadsEnabling and disabling the embedded numeric keypad Component Using an external numeric keypad Switching key functions on the embedded numeric keypadEnabling or disabling num lock mode as you work TouchPad and Keyboard Power Power control and light locations Power Power sources Task Recommended power source Connecting the AC adapter Standby and hibernation StandbyHibernation When you leave your work When a reliable power supply is unavailableInitiating standby, hibernation or shutdown Enww Default power settings Using emergency shutdown proceduresTask Procedure Result Turning the computer or display on or off Task Procedure Initiating or resuming from standby Initiating or restoring from hibernation Hibernate Power options Accessing Power Options PropertiesDisplaying the Power Meter icon Setting or changing a power scheme Setting a security prompt Processor performance controls Battery packs Inserting or removing a battery pack Charging a battery pack Monitoring the charge of the battery pack Interpreting charge indicatorsObtaining accurate charge information Displaying charge information on the screen Managing low-battery conditions Identifying low-battery conditionsLow-battery condition Critical low-battery condition Resolving low-battery conditions When external power is availableWhen a charged battery pack is available When no power source is available Calibrating a battery pack When to calibrateHow to calibrate Charging the battery pack Discharging the battery pack Conserving battery power Conserving power as you workRecharging the battery pack Storing a battery pack Disposing of a used battery packSelecting power conservation settings Drives Drive care IDE drive light Hard drive Enww Tighten the hard drive cover screws Optical drives DVD-ROM ±RW/R Inserting an optical disc Removing an optical disc with power Removing an optical disc without power Avoiding standby or hibernation Using the optical drive Identifying the installed optical driveMultimedia Multimedia hardware Inserting an optical disc Removing an optical disc with power Removing an optical disc without power Using media activity hotkeys Using the audio features Using the audio-in microphone jack Using the audio-out headphone jackUsing S/PDIF digital audio select models only Adjusting the volume Using the video features Using the external monitor port Using the S-Video-out jack Remote control select models only HP Mobile Remote Control PC Card version Inserting the battery PC Card version Enww Storing the remote control in the PC Card slot Button quick reference PC Card version Media playing, press to pause the media Button Function in Microsoft Windows Back HP Mobile Remote Control PC Card version component functions HP Mobile Remote Control ExpressCard version Inserting the battery ExpressCard version Enww Storing the remote control in the ExpressCard slot Button quick reference ExpressCard version Press to stop the current media activity, such as Press to go back to the previous track or chapter Troubleshooting the remote control Problem Possible solution Identifying preinstalled multimedia software Installing multimedia software from a CD select models onlyMultimedia software Using multimedia software Protecting playback Protecting the CD or DVD write process Changing DVD region settings Observing the copyright warning Multimedia External Media Cards Media Reader cards select models only Inserting a digital card Stopping or removing a digital card Configuring a PC Card PC Cards select models only Inserting a PC Card Stopping or removing a PC Card Enww Configuring an ExpressCard ExpressCardsSelecting an ExpressCard Inserting an ExpressCard Enww Stopping or removing an ExpressCard Using a USB device Connecting a USB deviceExternal Devices Stopping a USB device Required USB software Using a 1394 device select models only Connecting a 1394 deviceStopping a 1394 device Required 1394 software Using the expansion port Memory Modules Adding or replacing memory modules Enww Enww Enww Effects of increasing memory Video memory settings select models only Wireless Select Models Only Wireless featuresIdentifying an 802.11 wireless device Wireless controls Wireless devices select models only Setting up a Wlan in your home Connecting to a Wlan in your home Connecting to a public WlanUsing wireless security features Bluetooth wireless devices select models only Modem and Local Area Network Modem Connecting the modem cable Connecting a country-specific modem cable adapter Selecting a location settingViewing the current country selection Adding new locations when traveling Select Start Control Panel Network and Internet Connections Solving travel connection problems Check the telephone line type Using preinstalled communication software Clear the check box for Wait for dial tone before dialing Local area networks Enww Security features To protect against Use this security featureSecurity Passwords Guidelines for setting passwords Passwords set in Windows Passwords FunctionQuickLock Passwords set in the Setup Utility Administrator passwordManaging an administrator password Power-on password Entering an administrator passwordManaging a power-on password Entering a power-on password Critical updates Antivirus softwareFirewall software Optional security cable Security Setup Utility Setup Utility access Setup Utility language Setup Utility defaults Setup Utility menus Main menuSecurity menu Select To do this System Configuration menu Diagnostics menu Setup Utility Software Update and Recovery Software updatesHP Software Update Software updates and the HP Web site Accessing computer information Downloading a Bios update Installing a Bios update Downloading and installing other software System recovery Safeguarding your informationUsing System Restore Creating a restore point Reinstalling applications Restoring to a restore pointReinstalling applications from the hard drive Reinstalling applications from discs Repairing the operating system Reinstalling the operating system Back up your system Reinstall the operating system Reinstalling device drivers and other software Update reinstalled software Software Update and Recovery Hardware maintenance Routine Care Battery pack TouchPad and keyboard Display Using Disk Defragmenter Using Disk CleanupDrives Regular tune-ups Traveling and shipping Troubleshooting Quick checklistComputer will not start up Computer screen is blank Software is functioning abnormally Computer is turned on, but is not responding Computer is extremely warmAn external device is not working Enww Taking the computer to a service partner Customer CarePreparing to contact Customer Care Contacting Customer Care by e-mail or telephone Troubleshooting Electrostatic Discharge Preventing electrostatic dischargeHandling drives Handling internal components Grounding methods Symbols/Numerics Index Enww Wlan Rated input power specifications Wlan label Writable media XD-Picture Card XD Index