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V5204NR, V5224TU, V5221TU, V5221EA, V5219TU, V5218TU, V5215LA, V5215TU, V5218LA, V5300 Troubleshooting
Models:
V5000T
V5108TU
V5232EA
V5243TU
V5221TU
V5000
V5228TU
V5222TU
V5209US
V5215LA
V5110TU
V5100
V5239TU
V5213TU
V5221EA
V5224TU
V5107TU
V5111TU
V5103TU
V5223TU
V5218TU
V5225TU
V5204US
V5219TU
V5104TU
V5299XX
V5226TU
V5211TU
V5218LA
V5160EA
V5231TU
V5109TU
V5203TU
V5230TU
V5199XX
V5101TU
V5307US
V5106TU
V5200
V5210TU
V5300
V5204TU
V5207NR
V5215TU
V5162EA
V5204NR
V5206TU
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Troubleshooting
Specifications
Install
Password
Default power settings
Symbols/Numerics
Interpreting charge indicators
Wireless Select Models Only
Maintenance
Configuring a PC Card
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160 Chapter 15 Troubleshooting
ENWW
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Contents
Page
Page
Table of contents
Power
Drives
Multimedia
External Devices
Wireless Select Models Only
External Media Cards
Memory Modules
Modem and Local Area Network
Setup Utility
Software Update and Recovery
Security
Electrostatic Discharge
Troubleshooting
Routine Care
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Components
Select Hardware tab Device Manager
Component Description
Top components
Keys
TouchPad
Buttons and switches
Lights
Front components
Display components
ComponentDescription
Rear components
Right-side components
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Left-side components
Bottom components
Wireless antennae select models only
Additional hardware components
Labels
Input Power Rating
Specifications
Rated input power
Operating environment
Expansion port input/output signals
Feature Support
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TouchPad and Keyboard
TouchPad
Setting TouchPad preferences
Using the TouchPad
Using an external mouse
Keyboard
Hotkeys
Display and clear system information fn+esc
Hotkey procedures
Hotkey quick reference
Function Key Combination
Open a Web browser fn+f3
Open the Help and Support Center fn+f1
Open the Print Options window fn+f2
Switch the screen image fn+f4
Initiate standby fn+f5
Increase screen brightness fn+f8
Initiate QuickLock fn+f6
Decrease screen brightness fn+f7
Play, pause or resume an audio CD or a DVD fn+f9
Enabling and disabling the embedded numeric keypad
Using the embedded numeric keypad
Keypads
Component
Enabling or disabling num lock mode as you work
Using an external numeric keypad
Switching key functions on the embedded numeric keypad
TouchPad and Keyboard
Power
Power control and light locations
Power
Power sources
Task Recommended power source
Connecting the AC adapter
Hibernation
Standby and hibernation
Standby
Initiating standby, hibernation or shutdown
When you leave your work
When a reliable power supply is unavailable
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Task Procedure Result
Default power settings
Using emergency shutdown procedures
Turning the computer or display on or off
Task Procedure
Initiating or resuming from standby
Initiating or restoring from hibernation
Hibernate
Displaying the Power Meter icon
Power options
Accessing Power Options Properties
Setting or changing a power scheme
Setting a security prompt
Processor performance controls
Battery packs
Inserting or removing a battery pack
Charging a battery pack
Obtaining accurate charge information
Monitoring the charge of the battery pack
Interpreting charge indicators
Displaying charge information on the screen
Low-battery condition
Managing low-battery conditions
Identifying low-battery conditions
Critical low-battery condition
When a charged battery pack is available
Resolving low-battery conditions
When external power is available
When no power source is available
How to calibrate
Calibrating a battery pack
When to calibrate
Charging the battery pack
Discharging the battery pack
Recharging the battery pack
Conserving battery power
Conserving power as you work
Selecting power conservation settings
Storing a battery pack
Disposing of a used battery pack
Drives
Drive care
IDE drive light
Hard drive
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Tighten the hard drive cover screws
Optical drives
DVD-ROM ±RW/R
Inserting an optical disc
Removing an optical disc with power
Removing an optical disc without power
Avoiding standby or hibernation
Multimedia
Using the optical drive
Identifying the installed optical drive
Multimedia hardware
Inserting an optical disc
Removing an optical disc with power
Removing an optical disc without power
Using media activity hotkeys
Using the audio features
Using S/PDIF digital audio select models only
Using the audio-in microphone jack
Using the audio-out headphone jack
Adjusting the volume
Using the video features
Using the external monitor port
Using the S-Video-out jack
Remote control select models only
HP Mobile Remote Control PC Card version
Inserting the battery PC Card version
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Storing the remote control in the PC Card slot
Button quick reference PC Card version
Media playing, press to pause the media
Button Function in Microsoft Windows
Back
HP Mobile Remote Control PC Card version component functions
HP Mobile Remote Control ExpressCard version
Inserting the battery ExpressCard version
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Storing the remote control in the ExpressCard slot
Button quick reference ExpressCard version
Press to stop the current media activity, such as
Press to go back to the previous track or chapter
Troubleshooting the remote control
Problem Possible solution
Multimedia software
Identifying preinstalled multimedia software
Installing multimedia software from a CD select models only
Using multimedia software
Protecting playback
Protecting the CD or DVD write process
Changing DVD region settings
Observing the copyright warning
Multimedia
External Media Cards
Media Reader cards select models only
Inserting a digital card
Stopping or removing a digital card
Configuring a PC Card
PC Cards select models only
Inserting a PC Card
Stopping or removing a PC Card
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Selecting an ExpressCard
Configuring an ExpressCard
ExpressCards
Inserting an ExpressCard
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Stopping or removing an ExpressCard
External Devices
Using a USB device
Connecting a USB device
Stopping a USB device
Required USB software
Stopping a 1394 device
Using a 1394 device select models only
Connecting a 1394 device
Required 1394 software
Using the expansion port
Memory Modules
Adding or replacing memory modules
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Effects of increasing memory
Video memory settings select models only
Identifying an 802.11 wireless device
Wireless Select Models Only
Wireless features
Wireless controls
Wireless devices select models only
Setting up a Wlan in your home
Using wireless security features
Connecting to a Wlan in your home
Connecting to a public Wlan
Bluetooth wireless devices select models only
Modem and Local Area Network
Modem
Connecting the modem cable
Viewing the current country selection
Connecting a country-specific modem cable adapter
Selecting a location setting
Adding new locations when traveling
Select Start Control Panel Network and Internet Connections
Solving travel connection problems
Check the telephone line type
Using preinstalled communication software
Clear the check box for Wait for dial tone before dialing
Local area networks
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Security
Security features
To protect against Use this security feature
Passwords
Guidelines for setting passwords
QuickLock
Passwords set in Windows
Passwords Function
Managing an administrator password
Passwords set in the Setup Utility
Administrator password
Managing a power-on password
Power-on password
Entering an administrator password
Entering a power-on password
Firewall software
Critical updates
Antivirus software
Optional security cable
Security
Setup Utility
Setup Utility access
Setup Utility language
Setup Utility defaults
Security menu
Setup Utility menus
Main menu
Select To do this
System Configuration menu
Diagnostics menu
Setup Utility
HP Software Update
Software Update and Recovery
Software updates
Software updates and the HP Web site
Accessing computer information
Downloading a Bios update
Installing a Bios update
Downloading and installing other software
Using System Restore
System recovery
Safeguarding your information
Creating a restore point
Reinstalling applications from the hard drive
Reinstalling applications
Restoring to a restore point
Reinstalling applications from discs
Repairing the operating system
Reinstalling the operating system
Back up your system
Reinstall the operating system
Reinstalling device drivers and other software
Update reinstalled software
Software Update and Recovery
Hardware maintenance
Routine Care
Battery pack
TouchPad and keyboard
Display
Drives
Using Disk Defragmenter
Using Disk Cleanup
Regular tune-ups
Traveling and shipping
Computer will not start up
Troubleshooting
Quick checklist
Computer screen is blank
Software is functioning abnormally
An external device is not working
Computer is turned on, but is not responding
Computer is extremely warm
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Preparing to contact Customer Care
Taking the computer to a service partner
Customer Care
Contacting Customer Care by e-mail or telephone
Troubleshooting
Handling drives
Electrostatic Discharge
Preventing electrostatic discharge
Handling internal components
Grounding methods
Symbols/Numerics
Index
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Wlan
Rated input power specifications
Wlan label Writable media XD-Picture Card XD
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