3.10.2 Support logs screen details

Screen component

 

Description

 

 

 

 

 

 

 

Refresh

 

Displays a listing of the most recent log messages, as determined by the currently

 

 

configured queue size. For example, with a queue size of 100, Refresh lists the 100

 

 

most recent log messages.

 

 

 

 

 

Export

 

Gathers the set of support log file data from the standalone controller or all active

 

 

controllers in the team, and stores the data as a single compressed archive.

 

 

 

 

 

Level

 

The severity level for the entry. Levels are:

 

 

 

 

 

 

 

Value

Description

 

 

 

 

 

 

 

ERROR

Recorded in support logs

 

 

 

 

 

 

 

 

WARN

 

 

 

 

 

 

 

 

 

INFO

 

 

 

 

 

 

 

 

 

DEBUG

 

 

 

 

 

 

 

 

 

TRACE

 

 

 

 

 

 

 

 

 

In the default configuration, the ERROR, WARN, and INFO levels are recorded in the

 

 

Support Logs. DEBUG and TRACE are verbose logging that are used in troubleshooting

 

 

situations that may involve support engineering.

 

 

The logging level for a component that is writing to the support log can be dynamically

 

 

changed using the Virgo Administrator console. For example, DEBUG level logging

 

 

can be enabled for just the NodeManager configuration component.

 

 

 

 

 

Logger

 

 

 

 

 

 

 

 

 

Thread

 

 

 

 

 

 

 

 

 

Message

 

 

 

 

 

 

 

 

 

Data

 

Detailed information about the log entry.

 

 

 

 

 

Controller ID

 

A hexadecimal number that identifies controller that generated the log entry. When

 

 

you use controller teaming, this ID enables you to identify which controller in the team

 

 

generated the alert.

 

 

 

 

 

3.10.3 Configuring the support log queue size

The default queue size is 100 lines. To configure a different queue size, change the value for the max.display.rows key of the LogManager component.

1.From the Configurations screen, under Component, select the com.hp.sdn.adm.log.impl.LogManager component.

2.Click Modify.

The Modify Configuration dialog box appears.

3.Change the value for the max.display.rows key.

4.Click Apply.

3.10.4 Configure signed application zip file verification

By default, the SDN Controller does verify that an application zip file has been signed from a trusted source as defined in your /opt/sdn/admin/sdnjar_trust.jks truststore. To enable or disable checking that all application zip files downloaded through the application manager are signed and are from a trusted source, you must change the value for the “verifyZips” key.

3.10 Support logs screen

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