Cleaning your computer .....................................................................................................................

69

Cleaning procedures ..........................................................................................................

70

Cleaning the display (All-in-Ones or Notebooks) ..............................................

70

Cleaning the sides or cover ...............................................................................

70

Cleaning the TouchPad, keyboard, or mouse ...................................................

70

Updating programs and drivers ..........................................................................................................

70

Using SoftPaq Download Manager ....................................................................................................

71

11 Backup and recovery ..................................................................................................................................

72

Backing up your information ...............................................................................................................

72

Performing a system recovery ............................................................................................................

73

Using the Windows recovery tools .....................................................................................

73

Using f11 recovery tools ....................................................................................................

74

Using Windows 8 operating system media (purchased separately) ..................................

74

Using Windows Refresh for quick and easy recovery .......................................................

75

Remove everything and reinstall Windows ........................................................................

75

Using HP Software Setup ..................................................................................................

76

12 Computer Setup (BIOS), MultiBoot, and System Diagnostics ................................................................

77

Using Computer Setup .......................................................................................................................

77

Starting Computer Setup ...................................................................................................

77

Navigating and selecting in Computer Setup .....................................................................

77

Restoring factory settings in Computer Setup ...................................................................

78

Updating the BIOS .............................................................................................................

79

Determining the BIOS version ...........................................................................

79

Downloading a BIOS update .............................................................................

79

Using MultiBoot ..................................................................................................................................

80

About the boot device order ...............................................................................................

80

Choosing MultiBoot preferences ........................................................................................

80

Setting a new boot order in Computer Setup ....................................................

81

Dynamically choosing a boot device using the f9 prompt .................................

81

Setting a MultiBoot Express prompt ..................................................................

81

Entering MultiBoot Express preferences ...........................................................

82

Using System Diagnostics ..................................................................................................................

82

13 Support ........................................................................................................................................................

84

Contacting support .............................................................................................................................

84

Labels .................................................................................................................................................

85

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