Contacting support Labels | HP ZBook 14 Mobile guide

Cleaning your computer	69
Cleaning procedures	70
Cleaning the display (All-in-Ones or Notebooks)	70
Cleaning the sides or cover	70
Cleaning the TouchPad, keyboard, or mouse	70
Updating programs and drivers	70
Using SoftPaq Download Manager	71
11 Backup and recovery	72
Backing up your information	72
Performing a system recovery	73
Using the Windows recovery tools	73
Using f11 recovery tools	74
Using Windows 8 operating system media (purchased separately)	74
Using Windows Refresh for quick and easy recovery	75
Remove everything and reinstall Windows	75
Using HP Software Setup	76
12 Computer Setup (BIOS), MultiBoot, and System Diagnostics	77
Using Computer Setup	77
Starting Computer Setup	77
Navigating and selecting in Computer Setup	77
Restoring factory settings in Computer Setup	78
Updating the BIOS	79
Determining the BIOS version	79
Downloading a BIOS update	79
Using MultiBoot	80
About the boot device order	80
Choosing MultiBoot preferences	80
Setting a new boot order in Computer Setup	81
Dynamically choosing a boot device using the f9 prompt	81
Setting a MultiBoot Express prompt	81
Entering MultiBoot Express preferences	82
Using System Diagnostics	82
13 Support	84
Contacting support	84
Labels	85

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HP ZBook 14 Mobile manual Contacting support Labels

Contents

User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents VGA External cards and devices Adding or replacing memory modules Viii Contacting support Labels Input power Operating environment Welcome Resources For information about Finding information Then select Warranty and services Getting to know your computer TopTouchPad Lights Buttons and fingerprint reader select models only Fn key Keys Front Right Regulatory, Safety, and Environmental Notices . To access Left Select the HP Support Assistant app Display Bottom Computer by the governmental agency SIM slot select models only Connecting to a wireless network Connecting to a networkUsing the wireless controls Using the wireless button Using a Wlan Using operating system controlsUsing an Internet service provider Setting up a Wlan Configuring a wireless routerProtecting your Wlan Connecting to a Wlan Using HP Mobile Broadband select models only Inserting and removing a SIM Using GPS select models only Connecting to a wired networkUsing Bluetooth wireless devices Connecting to a local area network LANPage Setting pointing device preferences Using pointing devicesUsing the pointing stick select models only Using the TouchPad Turning the TouchPad off and on Using TouchPad Gestures One-finger slide Scrolling Rotating select models only Right-edge swipe Edge swipes select models only Left-edge swipe Top-edge swipe Using the keyboard Using Microsoft Windows 8 shortcut keysIdentifying the hot keys Using keypads Using the embedded numeric keypad Turning the embedded numeric keypad on and off Using an optional external numeric keypad Connecting speakers Using the media activity controlsAdjusting the volume Multimedia Connecting a microphone Connecting headphonesWebcam select models only Checking audio functions on the computer DisplayPort Video Intel Wireless Display select models only Shutting down the computer Power management Using power-saving states Setting power optionsIntel Rapid Start Technology Initiating and exiting Sleep Using the power meter and power settings Using battery powerSetting password protection on wakeup Enabling and exiting user-initiated Hibernation Using Battery Check Finding additional battery informationDisplaying the remaining battery charge Maximizing battery discharge time Inserting or removing the battery Managing low battery levels Removing a battery Storing a user-replaceable battery Conserving battery power Using external AC power Disposing of a user-replaceable battery select models onlyReplacing a user-replaceable battery select models only Testing an AC adapter Using Hybrid Graphics select models onlyHybrid Graphics select models only External cards and devices Using memory card readersInserting a memory card Removing a memory card Inserting a smart card Using smart cards select models only Removing a smart card Using a USB device Using optional external devices Connecting a USB deviceRemoving a USB device Using optional external drives Using hard drives DrivesHandling drives Removing or replacing the service door Removing the service doorReplacing the service door Removing the hard drive Replacing or upgrading the hard drive Installing a hard drive Using Disk Defragmenter Using Disk CleanupImproving hard drive performance Identifying HP 3D DriveGuard status Using HP 3D DriveGuard Using passwords SecurityProtecting the computer Password Function Setting passwords in Windows Managing a Bios administrator password Setting passwords in Computer Setup Entering a Bios administrator password Managing a Computer Setup DriveLock password Setting a DriveLock password Entering a DriveLock password Changing a DriveLock passwordRemoving DriveLock protection Using Computer Setup Automatic DriveLock Entering an Automatic DriveLock passwordRemoving Automatic DriveLock protection Using antivirus software Using firewall softwareInstalling critical security updates Using HP Client Security select models only Installing an optional security cableUsing the fingerprint reader select models only Locating the fingerprint reader Adding or replacing memory modules MaintenancePage Cleaning your computer Cleaning the display All-in-Ones or Notebooks Cleaning proceduresCleaning the sides or cover Cleaning the TouchPad, keyboard, or mouse Using SoftPaq Download Manager Backing up your information Backup and recovery Using the Windows recovery tools Performing a system recovery Using Windows 8 operating system media purchased separately Using f11 recovery tools Remove everything and reinstall Windows Using Windows Refresh for quick and easy recovery Using HP Software Setup Using Computer Setup Computer Setup BIOS, MultiBoot, and System DiagnosticsStarting Computer Setup Navigating and selecting in Computer Setup Restoring factory settings in Computer Setup Updating the Bios Determining the Bios versionDownloading a Bios update Using MultiBoot About the boot device orderChoosing MultiBoot preferences Setting a new boot order in Computer Setup Dynamically choosing a boot device using the f9 promptSetting a MultiBoot Express prompt Entering MultiBoot Express preferences Using System Diagnostics Using System Diagnostics Contacting support Support Component Labels Serial number Product number Specifications Input powerOperating environment Traveling with the computer Troubleshooting resources TroubleshootingResolving issues Computer is unable to start up Software is functioning abnormally Computer screen is blankComputer is on but not responding Computer is unusually warm Wireless network connection is not working An external device is not workingDisc does not play Movie is not visible on an external display Electrostatic discharge Index Bios Wlan SIM