Manuals / Brands / Computer Equipment / Laptop / HP / Computer Equipment / Laptop

HP ZBook 14 Mobile A movie is not visible on an external display, NOTE:, Screen resolution

1 106

Download 106 pages, 4.92 Mb

A movie is not visible on an external display

1.If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.From the Windows desktop, right-click on a blank area of the computer desktop, and select Screen resolution.

b.Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

92 Appendix B Troubleshooting

Contents

Page Page Safety warning notice Page Table of contents Page Page Page Page Page 1 Welcome Page Page 2 Getting to know your computer TouchPad Lights Buttons and fingerprint reader (select models only) Keys Page Page Page Page Page Page Page 3 Connecting to a network Using the wireless controls Using the wireless button Using operating system controls Using a WLAN Using an Internet service provider Setting up a WLAN Configuring a wireless router Protecting your WLAN Connecting to a WLAN Using HP Mobile Broadband (select models only) Inserting and removing a SIM Using GPS (select models only) Using Bluetooth wireless devices Connecting to a local area network (LAN) Page 4Navigating using the keyboard, touch gestures and pointing devices Setting pointing device preferences Using the pointing stick (select models only) Using the TouchPad Turning the TouchPad off and on Using TouchPad Gestures One-fingerslide Tapping Scrolling Pinching/zooming Rotating (select models only) 2-Fingerclick (select models only) Edge swipes (select models only) Right-edgeswipe Top-edgeswipe Left-edgeswipe Using Microsoft Windows 8 shortcut keys Identifying the hot keys Using keypads Using the embedded numeric keypad Using an optional external numeric keypad 5 Multimedia Connecting speakers Adjusting the volume Connecting headphones Connecting a microphone Checking audio functions on the computer VGA DisplayPort Intel Wireless Display (select models only) 6 Power management Using power-savingstates Intel Rapid Start Technology Initiating and exiting Sleep Enabling and exiting user-initiatedHibernation Using the power meter and power settings Using battery power Finding additional battery information Using Battery Check Displaying the remaining battery charge Maximizing battery discharge time Managing low battery levels Inserting or removing the battery Removing a battery Conserving battery power Storing a user-replaceablebattery Disposing of a user-replaceablebattery (select models only) Replacing a user-replaceablebattery (select models only) Using external AC power Testing an AC adapter Hybrid Graphics (select models only) Using Hybrid Graphics (select models only) 7 External cards and devices Inserting a memory card Removing a memory card Inserting a smart card Removing a smart card Connecting a USB device Removing a USB device Using optional external drives 8 Drives Removing or replacing the service door Removing the service door Replacing the service door Replacing or upgrading the hard drive Removing the hard drive Installing a hard drive Improving hard drive performance Using Disk Defragmenter Using Disk Cleanup Using HP 3D DriveGuard Identifying HP 3D DriveGuard status 9 Security Setting passwords in Windows Setting passwords in Computer Setup Managing a BIOS administrator password Entering a BIOS administrator password Managing a Computer Setup DriveLock password Setting a DriveLock password Entering a DriveLock password Changing a DriveLock password Removing DriveLock protection Using Computer Setup Automatic DriveLock Entering an Automatic DriveLock password Removing Automatic DriveLock protection Page System and Security Windows Update Change settings Locating the fingerprint reader 10 Maintenance Page Page Cleaning procedures Cleaning the display (All-in-Onesor Notebooks) Cleaning the sides or cover Cleaning the TouchPad, keyboard, or mouse Yes 11 Backup and recovery Using the Windows recovery tools Using f11 recovery tools Using Windows 8 operating system media (purchased separately) Using Windows Refresh for quick and easy recovery Remove everything and reinstall Windows Using HP Software Setup 12Computer Setup (BIOS), MultiBoot, and System Diagnostics Starting Computer Setup Navigating and selecting in Computer Setup Restoring factory settings in Computer Setup Updating the BIOS Determining the BIOS version Downloading a BIOS update About the boot device order Choosing MultiBoot preferences Setting a new boot order in Computer Setup Dynamically choosing a boot device using the f9 prompt Setting a MultiBoot Express prompt Entering MultiBoot Express preferences Page 13 Support Page Page 14Specifications A Traveling with the computer B Troubleshooting The computer is unable to start up The computer screen is blank Software is functioning abnormally The computer is on but not responding The computer is unusually warm An external device is not working The wireless network connection is not working A disc does not play A movie is not visible on an external display C Electrostatic discharge Index