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HP
ZBook 14 Mobile
manual
Using System Diagnostics
Models:
ZBook 14 Mobile
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106 pages
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Troubleshooting
Specification
Install
Password
Connecting to a network
Maintenance
Using System Diagnostics
Setting up a Wlan
Updating the Bios
Using battery power
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NOTE:
If you need to stop a diagnostics test while it is running, press
esc
.
Using System Diagnostics 83
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Contents
User Guide
Product notice
Safety warning notice
Iv Safety warning notice
Table of contents
VGA
External cards and devices
Adding or replacing memory modules Viii
Contacting support Labels
Input power Operating environment
Welcome
Resources For information about
Finding information
Then select Warranty and services
Getting to know your computer
Top
TouchPad
Lights
Buttons and fingerprint reader select models only
Fn key
Keys
Front
Right
Regulatory, Safety, and Environmental Notices . To access
Left
Select the HP Support Assistant app
Display
Bottom
Computer by the governmental agency
SIM slot select models only
Connecting to a wireless network
Connecting to a network
Using the wireless controls
Using the wireless button
Using a Wlan
Using operating system controls
Using an Internet service provider
Setting up a Wlan
Configuring a wireless router
Protecting your Wlan
Connecting to a Wlan
Using HP Mobile Broadband select models only
Inserting and removing a SIM
Using GPS select models only
Connecting to a wired network
Using Bluetooth wireless devices
Connecting to a local area network LAN
Page
Setting pointing device preferences
Using pointing devices
Using the pointing stick select models only
Using the TouchPad
Turning the TouchPad off and on
Using TouchPad Gestures
One-finger slide
Scrolling
Rotating select models only
Right-edge swipe
Edge swipes select models only
Left-edge swipe
Top-edge swipe
Using the keyboard
Using Microsoft Windows 8 shortcut keys
Identifying the hot keys
Using keypads
Using the embedded numeric keypad
Turning the embedded numeric keypad on and off
Using an optional external numeric keypad
Connecting speakers
Using the media activity controls
Adjusting the volume
Multimedia
Connecting a microphone
Connecting headphones
Webcam select models only
Checking audio functions on the computer
DisplayPort
Video
Intel Wireless Display select models only
Shutting down the computer
Power management
Using power-saving states
Setting power options
Intel Rapid Start Technology
Initiating and exiting Sleep
Using the power meter and power settings
Using battery power
Setting password protection on wakeup
Enabling and exiting user-initiated Hibernation
Using Battery Check
Finding additional battery information
Displaying the remaining battery charge
Maximizing battery discharge time
Inserting or removing the battery
Managing low battery levels
Removing a battery
Storing a user-replaceable battery
Conserving battery power
Using external AC power
Disposing of a user-replaceable battery select models only
Replacing a user-replaceable battery select models only
Testing an AC adapter
Using Hybrid Graphics select models only
Hybrid Graphics select models only
External cards and devices
Using memory card readers
Inserting a memory card
Removing a memory card
Inserting a smart card
Using smart cards select models only
Removing a smart card
Using a USB device
Using optional external devices
Connecting a USB device
Removing a USB device
Using optional external drives
Using hard drives
Drives
Handling drives
Removing or replacing the service door
Removing the service door
Replacing the service door
Removing the hard drive
Replacing or upgrading the hard drive
Installing a hard drive
Using Disk Defragmenter
Using Disk Cleanup
Improving hard drive performance
Identifying HP 3D DriveGuard status
Using HP 3D DriveGuard
Using passwords
Security
Protecting the computer
Password Function
Setting passwords in Windows
Managing a Bios administrator password
Setting passwords in Computer Setup
Entering a Bios administrator password
Managing a Computer Setup DriveLock password
Setting a DriveLock password
Entering a DriveLock password
Changing a DriveLock password
Removing DriveLock protection
Using Computer Setup Automatic DriveLock
Entering an Automatic DriveLock password
Removing Automatic DriveLock protection
Using antivirus software
Using firewall software
Installing critical security updates
Using HP Client Security select models only
Installing an optional security cable
Using the fingerprint reader select models only
Locating the fingerprint reader
Adding or replacing memory modules
Maintenance
Page
Cleaning your computer
Cleaning the display All-in-Ones or Notebooks
Cleaning procedures
Cleaning the sides or cover
Cleaning the TouchPad, keyboard, or mouse
Using SoftPaq Download Manager
Backing up your information
Backup and recovery
Using the Windows recovery tools
Performing a system recovery
Using Windows 8 operating system media purchased separately
Using f11 recovery tools
Remove everything and reinstall Windows
Using Windows Refresh for quick and easy recovery
Using HP Software Setup
Using Computer Setup
Computer Setup BIOS, MultiBoot, and System Diagnostics
Starting Computer Setup
Navigating and selecting in Computer Setup
Restoring factory settings in Computer Setup
Updating the Bios
Determining the Bios version
Downloading a Bios update
Using MultiBoot
About the boot device order
Choosing MultiBoot preferences
Setting a new boot order in Computer Setup
Dynamically choosing a boot device using the f9 prompt
Setting a MultiBoot Express prompt
Entering MultiBoot Express preferences
Using System Diagnostics
Using System Diagnostics
Contacting support
Support
Component
Labels
Serial number Product number
Specifications
Input power
Operating environment
Traveling with the computer
Troubleshooting resources
Troubleshooting
Resolving issues
Computer is unable to start up
Software is functioning abnormally
Computer screen is blank
Computer is on but not responding
Computer is unusually warm
Wireless network connection is not working
An external device is not working
Disc does not play
Movie is not visible on an external display
Electrostatic discharge
Index
Bios
Wlan
SIM
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Contents