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| Repair Center: |
| Repair Center: |
Symptom | Call Center: Suggestions | Likely Causes |
| Comments |
PCMCIA |
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General problems | Restart notebook. | PCMCIA socket |
| Using a flashlight, look |
| Try card in another computer. | Motherboard |
| for bent pins inside the |
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| PCMCIA socket. | ||
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| If card requires an IRQ, make sure |
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| For model XE4500, if |
| one is available. |
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| only one slot is affected, | |
| In Device Manager, refresh device |
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| replace PCMCIA socket. |
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| If both slots are affected, | |
| list and check for conflicts. |
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| replace motherboard. | |
| Download current drivers from card |
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| manufacturer’s Web site |
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AC adapter |
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Does not power noteboo | Make sure AC adapter has correct | AC adapter |
| AC adapter cannot be |
| power rating. | Motherboard |
| repaired and must be |
| Try another AC adapter, if available. |
| replaced. | |
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Motherboard |
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Evidence of spilled liquid |
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| Declared to be caused by |
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| customer abuse. |
Bent or broken |
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| Declared to be caused by |
connectors, or burnt |
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| customer abuse. |
component |
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Motherboard cracked. |
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| Declared to be caused by |
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| customer abuse. |
Miscellaneous |
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Clock loses time | Plug in AC adapter for 24 hours to | CMOS battery |
| Charge CMOS battery. |
| charge CMOS battery. | Motherboard |
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Notebook gets | Always set notebook on a flat | Heat sink | Check heat sink for | |
abnormally hot | surface, so air can flow freely around |
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| damage or proper fan |
| and underneath it. |
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| operation. |
| Make sure air vents are not blocked. |
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| Check thermal contact |
| Games and other programs that |
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| between CPU and heat |
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| sink. Replace thermal | |
| drive CPU usage toward 100% can |
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| pad if needed. | |
| contribute. |
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Service Manual |