Problem, Possible Cause, Action | Hughes R-BGAN guide

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Hughes manual Problem, Possible Cause, Action, R-BGAN Satellite IP Modem User Manual

Contents

Page Revision K User ManualSatellite IP Modem Copyright 2005 Hughes Network Systems, LLC TrademarksPage WARNINGS FOR THE SATELLITE IP MODEM SAFETY INFORMATIONWARNING SYMBOLS USED IN THIS MANUAL DANGER Connecting devices Qualified serviceBatteries and accessories General Hearing aids TABLE OF CONTENTS TABLE OF CONTENTSSAFETY INFORMATION INTRODUCTION Security Management Page INTRODUCTION COVERAGE Phase 2 Coverage Area with I4 Satellites FIRST TIME SET-UP UNPACKING ƒ Microsoft Internet Explorer 5 for Macintosh or later MINIMUM SYSTEM REQUIREMENTS AND SOFTWARE INSTALLATIONƒ Netscape Communicator version 7.0 or later. Java must be active ƒ Macintosh Safari 1.0 Beta or later SATELLITE IP MODEM SOFTWARE INSTALLATION LAUNCH PAD -- QUICKSTART WIZARD QUICKSTART WIZARD OVERVIEW STEP 2 UNPACK THE SATELLITE IP MODEM - POWER STEP 1 UNPACK THE SATELLITE IP MODEM STEP 3 CONNECTING THE SATELLITE IP MODEM TO YOUR PC STEP 4 CONNECTING USING USB STEP 4 CONNECTING USING ETHERNET STEP 4 CONNECTING USING BLUETOOTH Wait - Power light alternating red / amberalternating green / amber Proceed - Power light STEP 7 ROUGH POINTING TO SATELLITE Satellite Coverage Maps Antenna Pointing Screen - Satellite Overlap Region R-BGAN Satellite IP Modem User Manual R-BGAN Satellite IP Modem User Manual Use the following instructions to fine point the antenna STEP 8 FINE POINTING TO THE SATELLITE R-BGAN Satellite IP Modem User Manual STEP 9 EXITING POINTING MODE QUICK REFERENCE GLOBAL POSITIONING SYSTEM OPERATION ANTENNA POINTING CONTROLS AND INDICATORS POWER BUTTONPOWER LIGHT BATTERY LIGHT SELECT BUTTONINTERFACE LIGHTS SATELLITE IP MODEM ANTENNA PROTRACTOR COMPASS UPGRADE SYSTEM INFORMATION LAUNCH PADUPGRADE SATELLITE IP MODEM VIEW QUICKSTART WIZARD R-BGAN Satellite IP Modem User Manual CONTROL PAD POINTING SECURITY MANAGEMENT HOME Home Screen STATUS WINDOW Connection Type USB, Ethernet, or Bluetooth Fault Status Any current system faults or errors GPS Antenna Internal or ExternalSATEllite Indicates AOR or IOR satellite NETWORK SETTINGS Network Settings Screen CHANGE SERVICE PROVIDER LOGIN INFORMATION ADVANCED SETTINGS NEW FEATURE FIXED INSTALLATION Select the Apply button to implement your modifications BLUETOOTH USER OPTIONSData Usage Monitor BLUETOOTH PASSKEY PROPERTIES UPGRADE SATELLITE IP MODEMRESTORE FACTORY DEFAULTS UPGRADING SOFTWARE UPGRADING SOFTWARE USING A MACINTOSH NO LOCAL COPY PRESENTLOCAL COPY PRESENT R-BGAN Satellite IP Modem User Manual LEASE USER GROUP LUG OPERATION Properties Screen for LUG User R-BGAN Satellite IP Modem User Manual R-BGAN Satellite IP Modem User Manual Problem TROUBLESHOOTINGGENERAL TROUBLESHOOTING Possible Cause Action ProblemPossible Cause R-BGAN Satellite IP Modem User Manual Action ProblemPossible Cause R-BGAN Satellite IP Modem User Manual Action Number and Description FAULT CODESSolution Cause Cause SolutionNumber and Description R-BGAN Satellite IP Modem User Manual Cause SolutionNumber and Description R-BGAN Satellite IP Modem User Manual Cause SolutionNumber and Description R-BGAN Satellite IP Modem User Manual Cause SolutionNumber and Description R-BGAN Satellite IP Modem User Manual Cause SolutionNumber and Description R-BGAN Satellite IP Modem User Manual Cause SolutionNumber and Description R-BGAN Satellite IP Modem User Manual Cause GLOSSARY Page R-BGAN Satellite IP Modem User Manual R-BGAN Satellite IP Modem User Manual