Hughes manual Problem, Possible Cause, Action, R-BGAN Satellite IP Modem User Manual

Problem	Possible Cause	Action
Satellite IP Modem	Modem/battery is	Let the Modem/battery cool down. Wait until the Indicator
stops sending data	overheated.	Lights stop blinking red to continue.
even with good
network
connection and
sufficiently
charged battery.
The indicator lights
blink red.
The Satellite IP	Antenna pointing	Turn the Modem off and on again to enter antenna pointing
Modem cannot	mode cannot be	mode.
enter antenna	accessed without
pointing mode	power cycling the
while you are	Modem.
trying to reposition
	The Modem is	Go to the Advanced Network Settings page on the Control
the antenna.
	configured to skip	Pad and check ‘Enable Antenna Pointing Display.’
	antenna pointing.
After Satellite IP	Normal behaviour.	There are several types of channels used by the Modem,
Modem exits		each with different signal strengths. Because the Signal
antenna pointing		Quality meter measures the channel currently in use, there
mode, the Signal		may be slight differences in what the meter shows as
Quality meter on		channels are changed from one type to another.
the Control Pad
changes from time
to time.
Antenna moves	The Satellite IP	Use tie-down clips provided with the Modem to fix the unit in
after pointing.	Modem was moved	place.
	by the wind.

R-BGAN Satellite IP Modem User Manual 45