Number and Description | Cause | Solution |
|
|
|
|
| rebooting the UT with latest System |
|
| Information file(s) and valid GPS fix |
|
| please contact your Service Provider. |
101 This user was detached | Connection broken by the | Power down the Satellite IP Modem |
by the network. Trying to | Network. | and try again. If the problem continues, |
reattach… |
| contact your Service Provider. |
|
|
|
103 Network connection | Network connection failure | If the problem continues, contact your |
failure – PLMN is not | due to PLMN not allowed. | Service Provider. |
allowed. Reacquiring |
|
|
connection. |
|
|
|
|
|
104 Network connection | Network connection failure | If the problem continues in other areas |
failure - LA is not allowed. | because the Satellite IP | where service is allowed, contact your |
Reacquiring connection… | Modem is in a Location Area | Service Provider. |
| (LA) where service is not |
|
| allowed. |
|
|
|
|
105 Network connection | You are using a SIM card | If the problem continues with an |
failure – Roaming is not | from a carrier that does not | authorised SIM card, contact your |
allowed. Reacquiring | have a roaming agreement | Service Provider. |
connection. | with your Service Provider. |
|
|
|
|
106 Network connection | Network connection failure | If the problem continues, contact your |
failure - User terminal | because Modem was | Service Provider. |
implicitly detached by the | implicitly detached by the |
|
network. Reacquiring | Network. |
|
connection… |
|
|
|
|
|
107 Network service is not | Network service not | The spot beam is dark and cannot be |
available – Network | available due to lack of | illuminated for Regional BGAN service. |
resources not available. | network resources. | If the problem continues, contact your |
Reacquiring connection… |
| Service Provider. |
|
|
|
108 Network service is not | Network service not | The spot beam is dark and cannot be |
available. Reacquiring | available. | illuminated for Regional BGAN service. |
connection… |
| If the problem continues, contact your |
|
| Service Provider. |
|
|
|
109 Network service is not | Network service not | If the problem continues, contact your |
available – No network. | available. | Service Provider. |
Reacquiring connection… |
|
|
|
|
|
110 Network service is not | Network service not | If the problem continues, contact your |
available - Cell access | available because cell | Service Provider. |
barred. Reacquiring | access is barred. |
|
connection… |
|
|
|
|
|
111 Network service is not | Network service not | If the problem continues, contact your |
available – Limited network | available due to limited | Service Provider. |
service. Reacquiring | service. |
|
connection… |
|
|
|
|
|
112 Network service is not | Network service not | You should verify that the Modem has |
| available because the GPS | an open view of the sky to get a GPS |
50 |
