Hypercom ICE 5000 manual To load a program into the ICE terminal

Models: ICE 5000

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Setup Procedures

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A program load is required when no software is currently in the terminal. When you initiate a program load, the software is the only partialy loaded. Depending on the software applocation, an average program load takes approximately 40 minutes to complete. The initialization process loads the merchant-specific information in a terminal.

MAC software is required when the ICE 5000 or 5500 supports debit processing. Please refer to the ICE 5000 PIN Pad Loader Operators Manual for further details.

Step-by-Step

To load a program into the ICE terminal:

Step

Action

 

Terminal response

 

 

 

 

 

 

 

The Idle prompt appears.

PLEASE INITIALIZE

 

 

 

OR CALL

HELP - PE

 

 

 

0: RESTART

 

 

 

1: MERCHANT PROGRAMMING

 

 

 

2: PROGRAM LOAD

 

 

 

3: CLEAR PAGE MEMORY

 

 

 

4: MAINTENANCE FUNCTIONS

 

 

 

5: FAST

LOAD

 

 

 

 

1

Touch N on the terminal display.

PROGRAM

LOAD

 

 

 

CORRECT?

YES OR NO

 

 

 

CANCEL

CLEAR ENTER

 

 

 

 

2

Touch l

to continue. The following screens appear.

PROCESSING YOUR

 

 

 

REQUEST

 

 

 

 

Please wait and

 

 

 

watch for message

 

 

 

 

The terminal checks the dial line.

CHECKING LINE

 

 

 

 

 

The terminal dials the host.

WAITING

FOR DIAL TONE

 

 

 

DIALING

NOW

 

 

 

 

 

The terminal waits for the host to answer.

WAITING

FOR ANSWER

 

 

 

 

The terminal connects to the host.

TRAINING MODEM

 

 

 

 

The terminal sends request information to the host.

PROCESSING NOW

 

 

 

 

 

The program load begins.

LOADING

MEM XX XXXX

 

 

 

 

 

940184-003, rev. B

Hypercom Corporation

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Page 31
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Hypercom ICE 5000 manual To load a program into the ICE terminal