IBM 22P6415 manual Troubleshooting, Type PING

vConnect the router with the DHCP service to a LAN port on the Gateway.

Note: The Gateway configuration page is still available at the new LAN IP address. Be certain the other router can accommodate the fixed IP address of the Gateway.

Note: The configuration changes made through the Web-based setup utility are automatically saved into the flash memory within 30 seconds after clicking Apply.

Troubleshooting

This section provides information on troubleshooting problems with your IBM High Rate Wireless LAN Gateway.

vPower LED is off

If the power LEDs are off while the Gateway is turned on, be sure that the power adapter is properly connected to your Gateway. Be sure that you are using the 12V dc power adapter included in your option package. If the problem persists, contact the IBM HelpCenter.

vSelf-test LED stays on for more than 30 seconds

If you experience problems with the Self-test LED, turn the power off and on to the Gateway and check that the LED turns off after a short amount of time. If the error persists, contact the IBM HelpCenter.

Note: If you have recently upgraded the firmware and the LED stays on,

use the FirstAid Utility for an emergency firmware upgrade.

vCheck your LAN connections to the Gateway.

After checking the Ethernet connection between your computer and the server, use the TCP/IP PING command to determine if the TCP/IP settings are correct for the server and the computer:

1.If you are using a Windows-based computer, click Start → Programs → Accessories → Command Prompt.

2.Type PING 192.168.1.1.

Note: If you have changed the IP address of the Gateway, type the new IP address after PING.

If you receive replies for this command, the IP address of your computer is set up correctly.

If you do not receive replies for this command, check that you typed the correct IP address. If the problem persists, contact the IBM HelpCenter.

vTest the path from your computer to a remote device:

7-2IBM® High Rate Wireless LAN Gateway: User’s Guide