Wayne-Dalton 3982 Troubleshooting continued, Lock Arm Troubleshooting, Symptom, Probable Cause

Models: 3982

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Troubleshooting (continued...)

Troubleshooting (continued...)

SYMPTOM

PROBABLE CAUSE

CORRECTIVE ACTION

 

 

 

 

Outside door seal is too tight against the

 

 

face of the door.

Reinstall the door seal so as to be not so

Door is reversing at or near the fl oor?

Vertical track is spaced too close to the

tight against the face of the door.

 

 

 

 

bottom door section, causing the door to

Contact a qualifi ed service person.

 

bind.

 

 

 

 

 

 

Adjust light fi xture alignment of the

 

Misalignment of the light fi xture to the

receiver module with the sending LED on

Light fi xture will not light during the door

opener.

the opener.

 

 

operation or by pressing the wall station

Obstruction between light & opener.

Remove obstruction.

light button?

 

 

 

Sending LED blocked by opener cover.

Repostion LED to protrude through cover

 

 

hole.

 

 

 

Motor does not pull fully up when using

Disconnect cable has slipped inside of

Re-install handle per instruction in Step

the emergency disconnect?

handle.

14.

 

 

 

 

 

Ensure disconnect handle is in the “mo-

Motor starts but the door will not move?

Opener is disconnected from the torque

tors operated” position.

 

tube.

Re-install handle per instructions in Step

 

 

 

 

 

14.

 

 

 

 

 

Using a screwdriver, rotate the detent pin

Motor does not pivot down?

 

counterclockwise in 1/4 turn increments

 

Detent pin is set too hard.

until the motor fully pivots down after the

Motor pivots partially after the door

door closes.

 

closes?

 

Refer to step 25.

 

 

 

 

 

Motor pivots down prematurely (before

 

Using a screwdriver, rotate detent pin

 

clockwise in 1/4 turn increments; until

the door closes completely)?

Detent pin is set too soft.

motor fully pivots down after door closes,

 

 

and opener immediately shuts off.

 

 

See step 25.

 

 

 

Lock Arm Troubleshooting

SYMPTOM

PROBABLE CAUSE

CORRECTIVE ACTION

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Wayne-Dalton 3982 Troubleshooting continued, Lock Arm Troubleshooting, Symptom, Probable Cause, Corrective Action