(GY27-0366) April 3, 2003

Chapter 5. Hardware service manual for input/output devices supplement

This chapter supplements the IBM Store Systems: Hardware Service Manual for

Point-of-Sale Input/Output Devices.

CAUTION:

For your safety, connect equipment requiring electrical power to a properly wired and grounded outlet.

DANGER

Never work on equipment or connect or disconnect signal cables during periods of lightning activity.

Fiscal unit return codes

Fiscal return codes vary by country. Refer to the Retail Store Solutions Electronic

Support Web site for specific country return codes..

1.

Go to www.ibm.com/solutions/retail/store

2.

Select Support at the left on the main page of the web site

3.

Select Publications to access IBM Retail Store Solutions Electronic Support

 

publications.

Start here

Run the following two tests sequentially. See the IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/Output Devices for details of the tests. The symptoms to troubleshoot the printer depend on adhering to the tests.

1.Run the printer offline test in the maintenance manual and troubleshoot any failure there.

2.When the printer offline test runs correctly, continue with the printer test.

Note: If there is an error message while running the diagnostic, see Table 5 on page 27 or Table 4 on page 26. If the message is not in one of these tables, see the messages in the IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/Output Devices.

Diagnostic and service diskettes

This section contains messages, return codes, and the system utility for the service, support or diagnostic diskettes. See Printer Repairin the IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/Outtput Devices for printer test procedures.

Fiscal printer messages

Use Table 4 on page 26 to determine the cause of a diagnostic or service diskette message.

© Copyright IBM Corp. 2002, 2003

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IBM 4610 manual Fiscal unit return codes, Start here, Diagnostic and service diskettes Fiscal printer messages