(GY27-0366) April 3, 2003

Table 4. Diagnostic or Service Diskette Fiscal Printer Messages

 

 

Printer Message

Cause or Repair Action

 

 

 

6338, 63B8

1.

The fiscal processor card is failing.

 

2.

Cable 7 is failing. Replace the cable.

 

 

T0051 Return Code /xxx

xxx = the three digit Printer Message. Refer to the Programming

 

guide for your printer model your country's specific return codes.

 

(See http://www.ibm.com/solutions/retail/store. Select support,

 

then select publications.)

 

 

 

T7151 The printer is not

1.

The fiscal processor card is failing.

communicating with the

2.

Cable 7 is failing. Replace the cable.

terminal.

 

 

 

 

T7160 Fiscal unit failure

The fiscal processor card is failing.

 

 

 

Fiscal System Utility ± 4694 Service Diskette, 4693 Reference / Support Diskette

This utility is used to print the fiscal printer totals from the fiscal memory, to set the printer in fiscal mode, to set the number of displays and their addresses, to set the time and date, and to print a dump of the RAM and of the fiscal memory. See

Configuration, Tests, and Utilitiesin the IBM 4693, 4694, 4695 Point-of-Sale Terminals: Hardware Service Manual for more detail.

Running the utility

1.From the Main Menu, select TEST MENU.

2.From the Test Menu, select RUN POS DEVICE TESTS.

3.From the Menu TEST-7 (this menu appears on some models of 4693 only), select RUN 4693 MOD xxx TESTS.

4.From the Device Test Menu, select FISCAL PRINTER UTILITIES.

5.When the Menu UTILITY-4 is displayed, select one of the following: v Print All Totals

vPrint All Daily Totals

vPrint All Totals by Date

vPrint All Daily Totals by Date

vPrint All Totals by Closure Number

vPrint All Daily Totals by Closure Number

vSet Fiscal Mode

vSet Display Address as Configured

vSet Date and Time

vPrint RAM data

vPrint memory data

vQuit

6.Follow the instructions on the display.

4690 operating system

This section contains messages, return codes, the fiscal printer test, and system utility for the 4690 operating system.

Fiscal printer messages

Use Table 5 on page 27 to determine the cause of a 4690 operating system message.

264610 - Kxx Fiscal Printer Service Supplement

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IBM 4610 manual Operating system, Printer Message Cause or Repair Action 6338, 63B8