Troubleshooting

If

you

do

not

find

your

problem

here,

refer

to
Access

IBM,

your

on-board

help

system.

Open

Access

IBM

by

pressing

the
Access

IBM

button.

The

following

section

only

describes

problems

that

might

prevent

you

from

accessing

this

help

system.

Error
messages

Notes:

1.

In

the

charts,

x

can

be

any

character.

2.

The

version

of

PC-Doctor

referred

to

here

is

PC-Doctor

for

Windows.

Message
Solution
0175:
Bad
CRC1,
stop
POST
task
The
EEPROM
checksum
is
not
correct
(block
#6).
Have
the
computer
serviced.
0177:
Bad
SVP
data,
stop
POST
task.
The
EEPROM
checksum
of
the
supervisor
password
is
not
correct.
Have
the
computer
serviced.
0182:
Bad
CRC2.
Enter
BIOS
Setup
and
load
Setup
defaults.
The
EEPROM
checksum
CRC2
is
not
correct.
Enter
BIOS
setup
and
load
default
setting.
0185:
Bad
startup
sequence
settings.
Enter
BIOS
Setup
and
load
Setup
defaults.
The
EEPROM
checksum
of
the
startup
sequence
is
not
correct.
Enter
BIOS
setup
and
load
default
setting.
0187:
EAIA
data
access
error
The
access
to
EEPROM
has
failed.
Have
the
computer
serviced.
0188:
Invalid
RFID
Serialization
Information
Area.
The
EEPROM
checksum
is
not
correct
(block
#
0
and
1).
The
system
board
should
be
replaced,
and
the
box
serial
number
needs
to
be
reinstalled.
Have
the
computer
serviced.
0189:
Invalid
RFID
configuration
information
area
The
EEPROM
checksum
is
not
correct
(block
#
4
and
5).
The
system
board
should
be
replaced,
and
the
UUID
needs
to
be
reinstalled.
Have
the
computer
serviced.
0190:
Critical
low-battery
error
The
computer
turned
off
because
the
battery
is
low.
Connect
the
ac
adapter
to
the
computer
and
charge
the
battery,
or
replace
the
battery
with
a
fully
charged
one.
0191:
System
Security
-
Invalid
remote
change
requested.
The
system
configuration
change
has
failed.
Confirm
the
operation
and
try
again.To
clear
the
error,
enter
the
IBM
BIOS
Setup
Utility.
0199:
System
Security
-
IBM
Security
password
retry
count
exceeded.
This
message
is
displayed
if
you
enter
a
wrong
supervisor
password
more
than
three
times.
Confirm
the
supervisor
password
and
try
again.
To
clear
the
error,
enter
the
IBM
BIOS
Setup
Utility.
Solving
computer
problems
Chapter
2.
Solving
computer
problems
13