|
|
| Types of |
Machine | Country or Region of |
| Warranty |
Type | Purchase | Warranty period | Service |
|
|
|
|
2881 | All | Parts and Labor - 1 year | 1 and 3 |
|
| Battery pack - 1 year | 1 |
|
|
|
|
2882 | All | Parts and Labor - 3 years | 1 and 3 |
|
| Battery pack - 1 year | 1 |
|
|
|
|
2886 | US | Parts and Labor - 1 year | 1 and 3 |
|
| Battery pack - 1 year | 1 |
|
|
|
|
A warranty period of 3 years on parts and 1 year on labor means that IBM provides warranty service without charge for:
1.parts and labor during the first year of the warranty period; and
2.parts only, on an exchange basis, in the second and third years of the warranty period. IBM will charge you for any labor provided in performance of the repair or replacement(s) in the second and third year of warranty period.
When more than one type of warranty service is listed, IBM will determine which type of warranty service is appropriate for the repair.
Types of Warranty Service
If required, IBM provides repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below. Warranty service may be provided by your reseller if approved by IBM to perform warranty service. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside IBM’s normal service area, contact your local IBM representative or your reseller for country and location specific information.
1.Customer Replaceable Unit (″CRU″) Service
IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM’s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement.
2.On-site Service
IBM or your reseller will either repair or exchange the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area
Appendix B. Warranty information 67
