Contents

Important safety information . . . .

.

. iii

Other problems

.

27

Conditions that require immediate action

.

. iii

Starting IBM BIOS Setup Utility . . . .

. 30

General safety guidelines

.

. iv

Recovering pre-installed software . . . .

.

32

Service

.

. iv

Replacing the hard disk drive

.

33

Power cords and power adapters . .

.

. v

Replacing the battery

.

36

Extension cords and related devices .

.

. v

 

 

 

Plugs and outlets

.

. v

Chapter 3. Getting help and service from

 

 

Batteries

.

. vi

IBM. . . . . . . . . . . . . . . 39

Heat and product ventilation . . .

.

. vii

Getting help and service

.

40

CD and DVD drive safety . . . .

.

. vii

Getting help on the Web

. 40

Additional safety information . . . .

.

. vii

Calling IBM

.

40

Laser compliance statement . . . .

.

. xi

Getting help around the world

.

43

Important notice for users . . . .

.

. xv

Appendix A. Wireless related information

 

45

Important regulatory notice for users .

.

. xv

Wireless Interoperability

.

45

Information about hard disk capacity .

.

. xv

Usage environment and your Health . . .

. 45

Finding information with Access IBM .

. xvii

Authorized Operation Within the United

 

 

States and Canada

.

46

 

 

 

 

Enabling Extended Channel Mode . . .

. 46

Chapter 1. Overview of your new ThinkPad

 

 

 

 

computer

.

.

1

Appendix B. Warranty information . . .

.

49

Your ThinkPad at a glance

.

.

2

Warranty service and support

.

49

Features

.

.

3

Before you call for service

.

49

Specifications

.

.

5

Calling for service

.

50

Caring for your ThinkPad computer . .

.

. 6

IBM Statement of Limited Warranty

 

 

 

 

 

 

Z125-4753-07 11/2002

.

51

Chapter 2. Solving computer problems

.

. 11

Part 1 - General Terms

.

51

Diagnosing problems

.

.

12

Part 2 - Country-unique Terms . . . .

.

54

Troubleshooting

.

.

13

Part 3 - Warranty Information . . . .

.

66

Error messages

.

.

13

Guarantee supplement for Mexico . .

. 69

Errors without messages

.

.

17

Appendix C. Notices

.

71

A password problem

.

. 18

A power switch problem

.

.

18

Processing date data

.

71

Keyboard problems

.

.

19

References to Web site addresses . . . .

.

72

TrackPoint problems

.

.

19

Electronic emission notices

.

72

Standby or hibernation problems . .

.

. 20

Environmental notices for Japan . . . .

. 74

Computer screen problems . . . .

.

.

22

Trademarks

.

75

Battery problems

.

.

24

 

 

 

Hard disk drive problems . . . .

.

. 25

Index

.

89

Startup problems

.

.

26

 

 

 

© Copyright IBM Corp. 2004

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IBM G40 manual Contents