Contents
Important
safety
information
.
.
.
.
.
. iii
Conditions
that
require
immediate
action
.
. iii
General
safety
guidelines
.
.
.
.
.
.
.
.iv
Service
.
.
.
.
.
.
.
.
.
.
.
.
.iv
Power
cords
and
power
adapters
.
.
.
.v
Extension
cords
and
related
devices
.
.
.v
Plugs
and
outlets
.
.
.
.
.
.
.
.
.v
Batteries
.
.
.
.
.
.
.
.
.
.
.
.vi
Heat
and
product
ventilation
.
.
.
.
. vii
CD
and
DVD
drive
safety
.
.
.
.
.
. vii
Additional
safety
information
.
.
.
.
.
. vii
Laser
compliance
statement
.
.
.
.
.
.xi
Important
notice
for
users
.
.
.
.
.
.xv
Important
regulatory
notice
for
users
.
.
.xv
Information
about
hard
disk
capacity
.
.
.xv
Finding
information
with
Access
IBM
.
. xvii
Chapter
1.
Overview
of
your
new
ThinkPad
computer
.
.
.
.
.
.
.
.
.
.
.
.
.1
Your
ThinkPad
at
a
glance
.
.
.
.
.
.
.2
Features
.
.
.
.
.
.
.
.
.
.
.
.
.
.3
Specifications
.
.
.
.
.
.
.
.
.
.
.
.5
Caring
for
your
ThinkPad
computer
.
.
.
.6
Chapter
2.
Solving
computer
problems
.
.11
Diagnosing
problems
.
.
.
.
.
.
.
.
.12
Troubleshooting
.
.
.
.
.
.
.
.
.
.
.13
Error
messages
.
.
.
.
.
.
.
.
.
.13
Errors
without
messages
.
.
.
.
.
.
.17
A
password
problem
.
.
.
.
.
.
.
.18
A
power
switch
problem
.
.
.
.
.
.
.18
Keyboard
problems
.
.
.
.
.
.
.
.19
TrackPoint
problems
.
.
.
.
.
.
.
.19
Standby
or
hibernation
problems
.
.
.
.20
Computer
screen
problems
.
.
.
.
.
.22
Battery
problems
.
.
.
.
.
.
.
.
.24
Hard
disk
drive
problems
.
.
.
.
.
.25
Startup
problems
.
.
.
.
.
.
.
.
.26
Other
problems
.
.
.
.
.
.
.
.
.
.27
Starting
IBM
BIOS
Setup
Utility
.
.
.
.
.30
Recovering
pre-installed
software
.
.
.
.
.32
Replacing
the
hard
disk
drive
.
.
.
.
.
.33
Replacing
the
battery
.
.
.
.
.
.
.
.
.36
Chapter
3.
Getting
help
and
service
from
IBM
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.39
Getting
help
and
service
.
.
.
.
.
.
.
.40
Getting
help
on
the
Web
.
.
.
.
.
.
.
.40
Calling
IBM
.
.
.
.
.
.
.
.
.
.
.
.40
Getting
help
around
the
world
.
.
.
.
.
.43
Appendix
A.
Wireless
related
information
45
Wireless
Interoperability
.
.
.
.
.
.
.
.45
Usage
environment
and
your
Health
.
.
.
.45
Authorized
Operation
Within
the
United
States
and
Canada
.
.
.
.
.
.
.
.
.
.46
Enabling
Extended
Channel
Mode
.
.
.
.46
Appendix
B.
Warranty
information
.
.
.
.49
Warranty
service
and
support
.
.
.
.
.
.49
Before
you
call
for
service
.
.
.
.
.
.49
Calling
for
service
.
.
.
.
.
.
.
.
.50
IBM
Statement
of
Limited
Warranty
Z125-4753-07
11/2002
.
.
.
.
.
.
.
.
.51
Part
1
-
General
Terms
.
.
.
.
.
.
.51
Part
2
-
Country-unique
Terms
.
.
.
.
.54
Part
3
-
Warranty
Information
.
.
.
.
.66
Guarantee
supplement
for
Mexico
.
.
.69
Appendix
C.
Notices
.
.
.
.
.
.
.
.
.71
Processing
date
data
.
.
.
.
.
.
.
.
.71
References
to
Web
site
addresses
.
.
.
.
.72
Electronic
emission
notices
.
.
.
.
.
.
.72
Environmental
notices
for
Japan
.
.
.
.
.74
Trademarks
.
.
.
.
.
.
.
.
.
.
.
.75
Index
.
.
.
.
.
.
.
.
.
.
.
.
.
.89
©
Copyright
IBM
Corp.
2004

xix