Additional Information
TroubleshootingThis section may help you isolate the cause of a problem and as a result, eliminate the need to contact technical support.
Symptom | Check these items | |
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No picture |
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| If the uindicator is not lit | • Check that the power cord is properly connected. |
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| • Check that the u(power) switch is in the “on” position. |
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| If the “NO INPUT SIGNAL” | • Check that the input switch setting is correct (page 5). |
| message appears on the | • Check that the video input connector’s pins are not bent or pushed in. |
| screen, or if the u(power) | • The computer is in power saving mode. Try pressing any key on the computer |
| indicator is either orange or | keyboard or moving the mouse. |
| alternating between green and | • Check that the computer’s power is “on.” |
| orange | • Check that the graphic board is completely seated in the proper bus slot. |
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| If the “NO INPUT SIGNAL” | • Check that the video signal cable is properly connected and all plugs are firmly seated |
| and “CHECK SIGNAL | in their sockets. |
| CABLE” messages appear on | • Ensure that no pins are bent or pushed in the video input connector. |
| the screen, or if the u | • Check that the input switch setting is correct (page 5). |
| indicator is either orange or | • Check that the graphic board is completely seated in the proper bus slot. |
| alternating between green and |
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| orange |
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| If the “OUT OF SCAN | • Check that the video frequency range is within that specified for the monitor. |
| RANGE” message appears on | (Horizontal: 30 – 121 kHz, Vertical: 48 – 160 Hz) |
| the screen | Refer to your computer’s instruction manual to adjust the video frequency range. |
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| If no message is displayed | • See |
| and the uindicator is green |
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| or flashing orange |
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Picture is scrambled | • Check your graphics board manual for the proper monitor setting. | |
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| • Check this manual and confirm that the graphics mode and the frequency you are |
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| trying to operate at is supported. Even if the frequency is within the proper range, |
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| some graphic boards may have a sync pulse that is too narrow for the monitor to sync |
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| correctly. |
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Color is not uniform | • Degauss the monitor (page 13). | |
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| If you place equipment which generates a magnetic field, such as a loudspeaker, near |
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| the monitor, or you change the direction of the monitor, color may lose uniformity. |
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| The degauss function demagnetizes the metal frame of the CRT to obtain a neutral |
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| field for uniform color reproduction. If a second degauss cycle is needed, allow a |
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| minimum interval of 20 minutes for the best result. |
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| • Adjust the landing (page 10). |
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You cannot adjust the | • If the control lock function is set to ON, set it to OFF using the OPTION OSD | |
monitor with the buttons on | (page 14). | |
the front panel |
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