Before contacting IBM Software Support, your company must have an active IBM software maintenance contract, and you must be authorized to submit problems to IBM. The type of software maintenance contract that you need depends on the type of product you have:

vFor IBM distributed software products (including, but not limited to, Tivoli, Lotus®, and Rational® products, as well as DB2® and WebSphere® products that run on Windows® or UNIX® operating systems), enroll in Passport Advantage® in one of the following ways:

–Online: Go to the Passport Advantage Web page (www.lotus.com/services/ passport.nsf/WebDocs/

Passport_Advantage_Home) and click How to Enroll

–By phone: For the phone number to call in your country, go to the IBM Software Support Web site (http://techsupport.services.ibm.com/guides/ contacts.html) and click the name of your geographic region.

vFor IBM eServer™ software products (including, but not limited to, DB2 and WebSphere products that run in zSeries®, pSeries®, and iSeries™ environments), you can purchase a software maintenance agreement by working directly with an IBM sales representative or an IBM Business Partner. For more information about support for eServer software products, go to the IBM Technical Support Advantage Web page (http://www.ibm.com/servers/eserver/techsupport.html).

If you are not sure what type of software maintenance contract you need, call

1-800-IBMSERV (1-800-426-7378) in the United States or, from other countries, go to the contacts page of the IBM Software Support Handbook on the Web (http://techsupport.services.ibm.com/guides/contacts.html) and click the name of your geographic region for phone numbers of people who provide support for your location.

Follow the steps in this topic to contact IBM Software Support:

1.Determine the business impact of your problem.

2.Describe your problem and gather background information.

3.Submit your problem to IBM Software Support.

Determine the business impact of your problem: When you report a problem to IBM, you are asked to supply a severity level. Therefore, you need to understand and assess the business impact of the problem you are reporting. Use the following criteria:

Severity 1

Critical business impact: You are unable to use the program,

 

resulting in a critical impact on operations. This condition

 

requires an immediate solution.

 

 

Severity 2

Significant business impact: The program is usable but is

 

severely limited.

 

 

Severity 3

Some business impact: The program is usable with less

 

significant features (not critical to operations) unavailable.

 

 

Severity 4

Minimal business impact: The problem causes little impact on

 

operations, or a reasonable circumvention to the problem has

 

been implemented.

 

 

Describe your problem and gather background information: When explaining a problem to IBM, be as specific as possible. Include all relevant background information so that IBM Software Support specialists can help you solve the problem efficiently. To save time, know the answers to these questions:

xIBM Tivoli Storage Manager for SAN for AIX: Storage Agent User’s Guide

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IBM SC32-0129-00 manual Severity
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SC32-0129-00 specifications

The IBM SC32-0129-00 is a sophisticated component that plays a vital role in the realm of enterprise computing. Primarily designed for IBM's mid-range systems, it is known for its robust performance and reliability, serving as a critical part of data processing and storage architectures.

One of the main features of the SC32-0129-00 is its advanced input/output capabilities. This component supports a variety of connectivity options, enabling seamless integration within existing IT infrastructures. Its compatibility with multiple IBM systems ensures that organizations can enhance their current setups without needing to overhaul their entire technology stack.

The SC32-0129-00 utilizes cutting-edge technology to optimize data flow and accessibility. With its high-throughput design, it allows for rapid data transfer, facilitating efficient processing and retrieval. This is especially crucial in environments where large amounts of data are generated and need to be analyzed in real-time.

In terms of characteristics, the SC32-0129-00 is built with durability in mind. Its construction adheres to stringent quality standards, which means it can withstand the demands of high-volume operations. This resilience makes it a favored choice among businesses looking to maintain uptime and minimize disruptions.

Additionally, the SC32-0129-00 is designed with scalability in mind. As organizations grow and their data needs expand, this component can easily adapt to accommodate increased workloads. This flexibility is essential for businesses that must evolve with changing market conditions and technological advancements.

Another noteworthy aspect of the SC32-0129-00 is its energy efficiency. In an era where sustainability is paramount, efficient power consumption helps organizations reduce their carbon footprint while lowering operational costs. This aligns with IBM's commitment to creating environmentally friendly solutions.

In summary, the IBM SC32-0129-00 is a critical asset for businesses seeking to enhance their data processing capabilities. With its robust input/output features, high throughput, durability, scalability, and energy efficiency, it is engineered to serve the complex demands of today’s digital landscape. Investing in this component could lead to significant improvements in productivity and performance, making it a valuable addition to any enterprise system.
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