4.After the Digital Player is ready, click on Start to begin firmware update.

Note: Do Not disconnect the device or run any programs during the firmware update.

Troubleshooting

Problem

Solution

 

 

 

Device does not

The battery may be uncharged. Charge it

turn on

following the instructions.

 

 

A problem may exist with the rechargeable

 

 

battery. Contact the service center.

 

 

 

Buttons

don’t

Maybe you have moved the HOLD slider to

work

 

the locking position and all controls have

 

 

been deactivated. Move it again to unlock

 

 

the controls.

 

 

 

5. Once the firmware update is completed, click Close to exit the program.

The computer does not recognize the Digital Player

Check the USB connection to the PC USB port. Turn the Digital Player off and on again and retry.

There is no sound

Check the volume setting is not set to 0 and make sure the earphones are plugged properly in the earphone jack.

Strange

characters

Make sure you have selected the correct

on screen

 

language.

 

 

 

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Imation 3503 user manual Troubleshooting