Frequently Asked Questions (FAQs)

SETUP.EXE reports the controller is “Not enabled by BIOS”.

•The PCI BIOS is not configuring the controller correctly. Try “PCI Installation Tips” on page 28.

The computer hangs when the drivers are loaded.

•Change the PCI BIOS interrupt settings. See “Technical Information” on page 28 for PCI installation tips.

•If you are using EMM386, it must be version 4.49 or newer (this version ships with MS-DOS* 6.22 or newer).

Diagnostics pass, but the connection fails or errors occur.

•At 100 Mbps use Category 5 wiring and make sure the network cable is securely attached.

•For NetWare clients, make sure you specify the correct frame type in your NET.CFG file.

•Make sure the duplex mode setting on the controller matches the setting on the switch.

•At 100 Mbps, connect to a 100BASE-TX hub/switch (not 100BASE-T4).

The LNK LED doesn’t light.

•Make sure you’ve loaded the network drivers.•Check all connections at the controller and the switch.•Try another port on the switch.

•Make sure the duplex mode setting on the controller matches the setting on the switch.

•Make sure you have the correct type of cable between the controller and the hub. 100 BASE-TX requires two pairs. Some hubs require a crossover cable while others require a straight- through cable. See the Cabling readme file for more information on cabling.

26 Intel EtherExpress PRO/100+ TX PCI LAN Controller User’s Guide