Jackson Tempstar TGP Troubleshooting Section, Use Extreme Caution When Testing The Machine

Models: Tempstar TGP

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POLARITY WILL DAMAGE THE CIRCUIT

TROUBLESHOOTING SECTION

WARNING: Inspection, testing and repair of electrical equipment should only be performed by a qualified service techni- cian. Many of the tests require that the unit have power to it and live electrical components be exposed.

USE EXTREME CAUTION WHEN TESTING THE MACHINE.

 

 

 

 

 

 

Symptom

Possible Cause

Action

 

 

 

 

 

 

 

High wash tank temperature.

Defective thermostat.

If wash tank temperature is greater than 170

 

 

 

 

F (76.67 C), back thermostat CCW one full

 

 

 

 

turn and restart unit. When cycle completes,

 

 

 

 

set thermostat to 170 F (76.67 C) by turning

 

 

 

 

CW.

 

 

 

 

 

 

 

 

Leak in wash tank heating coil, allowing hot

Empty wash tank and observe coils with

 

 

 

recirculating system water to enter tank.

recirculating system on.

 

 

 

 

 

 

 

No Green LED flash and the recirculating

New control board placed into system and

Perform auto-calibration.

 

 

pump is running or the Green LED stays on,

not calibrated.

 

 

 

but does not flash.

 

 

 

 

 

 

 

 

 

 

Power to control board interrupted.

Check +12 VDC to control board (Voltage

 

 

 

 

should be between 10.8 and 14.4 VDC).

 

 

 

 

Make sure the transformer in main control

 

 

 

 

box is energized. CAUTION: REVERSE

 

 

 

 

POLARITY WILL DAMAGE THE CIRCUIT

 

 

 

 

BOARDS.

 

 

 

 

 

 

 

 

Circuit chip (microprocessor) pins not fully

Check for bent pins. Ensure chip fully

 

 

 

inserted into its sockets.

inserted by gently pressing with thumb.

 

 

 

 

 

 

 

Green LED flashes, but no ignition attempt

T-mid thermistor reading incorrectly. (May

Check T-mid voltage reading at test points

 

 

(no igniter, no gas).

be sensing non-existing high temperature.)

on control board.

 

 

 

 

 

 

 

 

Ignition relay on control board inoperative.

Place finger on ignition relay and turn power

 

 

 

 

on. Should hear or feel the relay actuating.

 

 

 

 

If not, check circuit chip (microprocessor)

 

 

 

 

fully inserted. If so, replace control board.

 

 

 

 

 

 

 

 

Voltage not being sent from control board to

Check for 12 VDC at black wire going from

 

 

 

DSI.

control board to DSI. Ensure green wire on

 

 

 

 

DSI cable is grounded.

 

 

 

 

 

 

 

Green LED flashes, but no ignition. (Igniter

ECO defective or not electrically connected.

Check blue wire from DSI connected to one

 

 

sparks, no gas)

 

spade terminal of ECO and another blue

 

 

 

 

wire connected from other spade terminal of

 

 

 

 

ECO and to the combination gas cutoff

 

 

 

 

valve.

 

 

 

 

 

 

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Jackson Tempstar TGP technical manual Troubleshooting Section, Use Extreme Caution When Testing The Machine, Boards