Jenn-Air 720-0511 Troubleshooting, When To Look For Spiders, Before Calling For Service, Problems

Models: G18Y07P-02

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TROUBLESHOOTING

TROUBLESHOOTING

WHEN TO LOOK FOR SPIDERS WARNING

Spiders and insects can nest inside the burners of the grill and disrupt gas flow. This very dangerous condition could cause a fire behind the valve panel, thereby damaging the grill and making it unsafe for operation.

Inspect the grill at least twice a year.

WHEN TO LOOK FOR SPIDERS

You should inspect the burners at least twice a year or immediately after any of the following conditions occur:

1.The smell of gas in conjunction with burner flames appearing yellow.

2.The grill does not reach temperature.

3.The grill heats unevenly.

4.The burners make popping noises.

BEFORE CALLING FOR SERVICE

If the grill does not function properly, use the following checklist before contacting your dealer for service. You may save yourself the cost of a service call.

PROBLEMS

Grill will not light when the control knob is rotated.

WHAT TO DO

Check to see if the liquid propane cylinder is empty.

Clean wire(s) and/or electrode with rubbing alcohol and a clean swab. Wipe with a dry cloth.

Make sure the wire is connected to the electrode assembly.

Check to see if the other burners operate. If so, check the gas orifice on the malfunctioning burner for an obstruction.

Replace the battery.

Burner flame is yellow or orange in conjunction with gas odor.

Low heat with the control knob on the “HI” setting.

Call customer service at 1-800-554-5799.

Check to see if the fuel hose is bent or kinked.

Make sure the grill area is clear of dust.

Check your gas regulator and pressure.

Make sure the burner and orifice are clean.

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Jenn-Air 720-0511, G18Y07P-02 Troubleshooting, When To Look For Spiders, Before Calling For Service, Problems, What To Do