Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing, unless testing requires power and/or gas.

Problem

Possible Cause

Correction

 

No Power

Check to be sure plug is securely

 

 

inserted into receptacle.

 

 

Check or re-set circuit breaker.

 

 

Check or replace fuse.

 

Improperly set oven controls

Check power supply.

Oven elements fail to

Ensure oven controls have been

 

properly set.

operate or heat food.

 

 

 

Ensure oven is not set for a

 

 

delayed oven operation.

 

 

Upper oven in a toasting

 

 

operation. Lower oven will

 

 

operate when the toasting

 

 

operation finishes.

 

No voltage to control

Check for 120 VAC at control. If no

 

 

voltage check power source.

No oven operation in bake or

No voltage from control

Check 120 VAC to ignitor, if no

broil.

Loose wire connection or broken wire

voltage, replace control.

 

Verify all connections are clean

 

 

and tight, replace broken wire.

 

Power outage

Verify power is present at unit.

Broil element shuts off

 

Verify that the circuit breaker is not

shortly after the start of self-

 

tripped.

clean operation. Bake and

 

Replace household fuse, but do

broil functions operate

 

not fuse capacity.

normally.

Control Error

See “Control Systems

 

 

Troubleshooting.”

 

Failed ignitor

Check ignitor current draw, 3.2 –

 

 

3.6 Amps. Replace ignitor, if it fails

 

 

test.

 

Gas pressure too high

Check for correct gas pressure.

No gas flows to burner.

 

Natural gas pressure should be 4"

Ignitor glows red.

 

WCP and LP gas pressure should

 

 

be 10" WCP.

 

Failed gas valve

Check gas valve for continuity.

 

Loose wire connection or broken wire

Verify all connections are clean

 

 

and tight, replace broken wire.

 

No power to fan motor

Check for 120 VAC supplied at fan

 

 

motor. If no voltage is present,

 

 

check for broken or loose wiring

 

 

between fan motor and relay

Fan motor does not operate.

 

board. If voltage is present at fan

 

motor, go to the next step.

 

Failed fan motor or winding/frozen shaft

 

Check motor winding for continuity.

 

 

Check for a frozen motor shaft.

 

 

Check for broken wiring between

 

 

motor and neutral terminal block.

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©2004 Maytag Services

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Jenn-Air JDR8895ACS/W, JDR8895AAB/S/W manual Problem Possible Cause Correction

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