JVC GZE300BUS, GZEX355BUS settings, notification mails, of continuous usage, Unable to set focus, Unable to send e-mails, “Changing the HTTP Port, smartphone (or computer)

Using Wi-Fi (GZ-EX355/GZ-EX310)

0When the “HTTP Port” of the camera (set to “80” by default) is used by another device, connection cannot be established. Change the “HTTP Port” of the camera.

“Changing the HTTP Port

(DIRECT MONITORING/INDOOR MONITORING/OUTDOOR MONITORING)” (A p. 138)

E-mail (Notification Mail, Video Mail)

Trouble		Action
Unable to send e-mails.	0	Check that the settings of the e-mail server are correct.
	0	Check that the settings of the sender’s e-mail address are correct.
	0	Check that the username and password are correct.
	0	If you are using an e-mail service that is not from your provider, it may be necessary to change the SMTP
		settings.
	0	Some free e-mail services from web browsers or e-mail softwares (SMTP) may have default SMTP settings
		that do not allow e-mails to be sent.
		Change the SMTP settings to allow sending of e-mails before use.
Sent e-mails are not received.	0	Check whether notifications indicating errors have been sent to the sender’s e-mail address. (Make use
		of a computer or similar devices as it is not possible to check from the camera.)
		- If no notifications are received: Refer to “Unable to send e-mails.” and adjust the settings accordingly.
		- If notifications are received: Check the content of the notification.
		*Note: Do not continue sending e-mails with the same settings if you receive error notifications. Depending
		on the provider, you may be marked as a sender of spam (junk mail).
Unable to attach images to e-mails.	0	Depending on the provider, some attached files may be deleted. Make use of other free e-mail services.
The unit turns off automatically.	0	To prevent the situation of forgetting to turn off the power, this unit will turn off automatically after 10 days
		of continuous usage.
Unable to set focus.	(For DETECT/MAIL SETTING)
	0	While on standby for notification mails, the focus is fixed. Perform the camera settings first, then enable
		notification mails.
		Focus may not be set correctly if the notification mails start before camera settings are made. In this case,
		disable notification mails temporarily, then enable it again.
Vide/Still Image Transmission
Trouble		Action
Unable to transfer videos and still images to	0	Check the amount of remaining free space in the destination medium (smartphone or computer).
smartphone (or computer).

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