Troubleshooting
Power
PROBLEM | POSSIBLE CAUSE | SOLUTION |
The power does not come on. | Power plug is not inserted securely. | Plug in securely. |
Operation
Picture
“REGION CODE ERROR!” is shown on | Region code of the inserted disc does not | Check the region code of the disc printed on the disc |
the TV screen. | match the player. | jacket. |
Operation is not possible. | Microcomputer malfunction due to | Turn off the power and unplug the power cord, then |
| lightning or static electricity. | connect the power cord again. |
| Moisture condensation caused by a | Turn off the power, then turn it on a few hours later. |
| sudden change of temperature or |
|
| humidity. |
|
| The disc does not allow the operation, or | Check and replace the disc (see page 33). |
| an unplayable disc is inserted. |
|
[LOCK] is displayed on the display | When you press 0 while pressing down 7 | The disc tray cannot be opened or closed in this |
window and the disc tray does not | on the player in standby mode, the tray | status. To release this status, press 0 while pressing |
open. | lock function is activated. | down 7 on the player in standby mode. |
Picture is noisy. | The player is connected to a VCR directly | Connect the player so that the picture signal flows |
| and the copyguard function is activated. | directly to the TV. |
| With some discs, the picture may be | Set [PICTURE SOURCE] to [VIDEO (NORMAL)] or |
| blurred when [PICTURE SOURCE] is set | [VIDEO (ACTIVE)]. |
| to [FILM] or [AUTO]. |
|
Picture is distorted when using | Both the component connection and | Disconnect the unused one. |
COMPONENT VIDEO OUT or |
| |
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| |
No picture is displayed on the TV | The player is in the progressive scanning | Set the 525i/525p/REMOTE selector on the rear |
screen or the screen is blurred or | mode though it is connected to a TV via | panel to “525i,” or set it to “REMOTE” and make the |
divided into two parts. | the VIDEO or | progressive scanning mode inactive by using the |
|
| PROGRESSIVE button (see page 10). |
Audio
MP3/WMA
DVD VIDEO disc playback sound level | [D.RANGE CONTROL] preference is set | Set the [D.RANGE CONTROL] preference to [TV |
is lower than TV broadcast sound level. | to other than [TV MODE]. | MODE] (see page 59). |
Analog audio output is distorted. | [OUTPUT LEVEL] preference is set to | Set the [OUTPUT LEVEL] preference to [LOW] (see |
| [STANDARD] | page 59). |
No sound comes out. | MP3/WMA disc is recorded with the “packet | It cannot be played. |
|
| |
Files (tracks) are not played in the |
| This player plays the files in the alphabetic order. So, |
recorded order. |
| the playback order can vary. |
WMA files cannot be played back. | The file is copy protected. | The player cannot play copy protected files. |
| The file is recorded with a bit rate under 48 kbps. | The player does not support such WMA files. |
JPEG
KARAOKE
No picture is played back, or the screen | Format of the files is not the baseline | The unit supports only the baseline JPEG format. |
turns black. | JPEG. |
|
The preference display cannot be |
| You cannot turn on the preference display when a |
turned on. |
| JPEG disc is inserted. |
The KARAOKE function cannot be | An MP3/WMA disc is played back. | You cannot turn on the KARAOKE function while |
turned on. |
| playing back an MP3/WMA disc. |
The musical key cannot be shifted. |
| You cannot shift the musical key when playing back |
|
| an Audio CD with DTS, or a DVD with DTS, MPEG |
|
| Multichannel or 96 kHz linear PCM. |
The multichannel playback cannot be made. The KARAOKE function is turned on.
Turn off the KARAOKE function.
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