Troubleshooting

If you are having a problem with your unit, check this list for a possible solution before calling for service.

If you cannot solve the problem from the hints given here, or the unit has been physically damaged, call a qualified person, such as your dealer, for service.

Symptom

 

 

Hard to listen to broadcasts

 

 

because of noise.

FM/AM

 

 

 

 

 

 

 

No sound is heard.

 

 

 

 

 

 

 

 

The disc sound is discontinuous.

 

 

 

 

 

GENERAL

 

The carrousel does not open or

 

The disc does not play.

 

 

close.

DISC

 

 

No picture appears on the screen.

 

 

 

 

 

 

 

 

 

 

The left and right edges of the

 

 

 

 

wide picture (16:9) are missing.

 

 

 

 

 

No subtitle appears on the display

 

 

though you have selected the

 

 

initial subtitle language.

 

 

 

 

 

Audio language is different from

DVD

 

the one you have selected as the

 

initial audio language.

 

 

 

 

 

 

 

No sound is heard.

 

 

 

 

 

Unable to operate the DVD player

 

 

as you intend to do.

 

 

 

 

 

 

 

 

The cassette holders cannot be

 

 

TAPE

 

opened.

 

 

Impossible to record.

 

 

 

 

 

 

 

 

 

 

Display demonstration starts

 

 

 

 

automatically during play.

 

 

 

GENERAL

 

Operations are disabled.

 

 

Unable to operate the unit from the

 

 

 

 

remote control.

 

 

 

 

 

 

Cause

Antennas are disconnected.

The AM loop antenna is too close to the unit.

The FM antenna is not properly extended and positioned.

Connections are incorrect or loose.

The disc is scratched or dirty.

The AC power cord is not plugged in.

The carrousel is locked.

The disc is placed upside down.

The video cord is not connected correctly.

An incorrect input has been selected on the TV or monitor.

“4:3 PS” is selected when viewing on a conventional TV (aspect ratio 4:3).

You are playing a disc with DTS Digital Surround.

The built-in microprocessor may malfunction due to external electrical interference.

Power supply from the AC power cord has been cut off while the tape was running.

Small tabs on the back of the cassette are removed.

Display demonstration has not been canceled yet.

The built-in microprocessor may malfunction due to external electrical interference.

The path between the remote control and the remote sensor on the unit is blocked.

The batteries are exhausted.

Action

Reconnect the antennas correctly and securely.

Change the position and direction of the AM loop antenna.

Extend the FM antenna at the best position.

Check all connections and make corrections. (See pages 6 to 9.)

Clean or replace the disc. (See page 37.)

Plug the AC power cord.

Unlock the carrousel. (See page 16.)

Place the disc with the label side up.

Connect the video cord correctly.

Select the correct input on the TV or monitor.

Select “4:3 LB.” (See page 29.)

Some DVDs are programed to always display no subtitle initially. If this happens, press SUBTITLE on the remote control after starting play.

Some DVDs are programed to always use the original language initially. If this happens, press AUDIO on the remote control after starting play.

This unit cannot output DTS sound without connecting a decoder compatible with DTS Digital Surround.

Press and hold DUBBING until “INITIAL” appears on the display (so that you can operate the DVD player normally).

Turn on the unit.

Cover the holes with adhesive tape.

Press CANCEL/DEMO on the unit. (See page 9.)

Unplug the AC power cord and then plug it back in.

Remove the obstruction.

Replace the batteries.

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JVC MX-DVA5 manual Troubleshooting, Symptom

MX-DVA5 specifications

The JVC MX-DVA5 is a compact, high-performance mini system designed to deliver a powerful audio experience while maintaining a modern aesthetic. This system is a versatile solution for music enthusiasts who appreciate both style and functionality. Its primary features set it apart from other models in the market, making it a popular choice for home use and small gatherings.

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