JVC RX-8010RBK, RX-8012RSL manual Troubleshooting, Problem Possible Cause Solution

Troubleshooting

Use this chart to help you solve daily operational problems. If there is any problem you cannot solve, contact your JVC service center.

PROBLEM POSSIBLE CAUSE SOLUTION

The display does not light up. The power cord is not plugged in.

Plug the power cord into an AC outlet. (See page 10.)

No sound from speakers. Speaker signal cables are not connected.

Check speaker wiring and reconnect if necessary. (See pages 4 and 5.)

The SPEAKERS ON/OFF 1 and SPEAKERS ON/OFF 2 buttons are not set correctly.

Press SPEAKERS ON/OFF 1 and SPEAKERS ON/OFF 2 correctly. (See page 13.)

An incorrect source is selected.	Select the correct source.
Muting is activated.	Press MUTING to cancel the mute. (See
	page 13.)

An incorrect input mode (analog or digital) is selected.

Select the correct input mode (analog or digital). (See page 20.)

Connections are incorrect.	Check connections.
	For analog connections, see page 5.
	For digital connections, see page 8.
	For USB connection, see page 9.

Sound from one speaker only.

Speaker signal cables are not connected properly.

Check speaker wiring and reconnect if necessary. (See pages 4 and 5.)

The balance is set to one extreme. Adjust the balance properly. (See page 16.)

No sound from PC connected with a USB cable.

An electrical shock is applied to the receiver, PC, or USB cable.

Turn off and on the receiver once, then restart the application installed in the PC.

USB device is not selected on the computer.

Select “USB Audio Device [1]” for “Playback” of “Audio” (see page 9).

Refer to the manuals supplied with your PC.

“Mute” is selected on the PC.

Check if the volume is set at low level. Refer to the manuals supplied with your PC.

Noise while reproducing PC sound connected with a USB cable.

Strong electromagnetic wave is emitted from such as television.

Move the PC away from the device such as TV emitting strong electromagnetic wave.

Sound from PC connected with a USB cable is intermittent.

PC is subjected to excessive load due to using other applications.

Close the applications you do not use.

Continuous hiss or buzzing during FM reception.

Incoming signal is too weak.

Connect an outdoor FM antenna or contact your dealer. (See page 3.)

The station is too far away. Select a new station.

An incorrect antenna is used.

Check with your dealer to be sure you have the correct antenna.

	Antennas are not connected properly.	Check connections. (See page 3.)
Occasional cracking noise during FM	Ignition noise from automobiles.	Move the antenna farther from automobile
reception.		traffic.

Noise is heard.	An earth (H) cable is not connected to the
	AM (H) terminal on the rear panel.

Connect the cable to the AM (H) terminal on the rear panel.

No sound effect such as DSP mode and digital equalization.

The line direct function is turned on.

Turn off the line direct function. (See page 14.)

Howling during record playing.	Your turntable is too close to the
	speakers.

Move the speakers away from the turntable.

57