Troubleshooting
Solutions to common problems related to your monitor are described here. If none of the solutions presented here solve the problem, unplug the monitor and consult a
Problems | Points to be checked | Measures (Remedy) | Reference | |
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No power supply | Is the AC or DC power plug loose or | Firmly insert the power plug. | — | |
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| When using the DC power supply, is | Charge the battery or replace it with the one | — | |
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| Is the AC or DC switch turned off? | Turn the AC or DC switch on. | 6, 7 | |
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No picture with | Is the signal cable disconnected? | Connect the signal cable firmly. | 6, 7 | |
the power on |
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Is the power of the connected | Turn on the power of the connected component |
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| component on? | and set the output correctly. | — | |
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| Is the signal being output from the |
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| connected component? |
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| Is the input selected correctly? | Select the correct input with the INPUT SELECT | 5 | |
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| Is the input signal adapted to the | Check if the input signal format is acceptable to | 18 | |
| monitor’s specification? | the monitor. | ||
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| Are any of the | Follow the procedures in | 17 | |
| flashing? |
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No sound with the | Is the audio signal being output from | Turn on the power of the connected component | — | |
power on | the connected component? | and set the output correctly. | ||
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| Is the volume level set to minimum or | Adjust the volume level or turn on the sound | 4 | |
| the sound is turned off? | using the MENU/VOLUME control. |
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| Is the audio cable disconnected? | Connect the audio cable firmly. | 6, 7 | |
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Wrong color | Has the picture adjustment been | Set each picture adjustment to the standard (00) |
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| changed? | value. Or, perform “reset” in “PICTURE SUB | 4, 12 | |
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| ADJ.” to set each item of picture adjustment to | ||
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| the standard value. |
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| Has the white balance setting been | Perform “reset” in “COLOR TEMP./BAL.” to set | 12, 13 | |
| changed? | each item to the standard value. | ||
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| Is the BLUE CHECK function | Press the BLUE CHECK button on the front | 5 | |
| activated? | panel repeatedly to return the screen to normal. | ||
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Unnatural picture | Has “CONTRAST” or “BRIGHT” been | Adjust CONTRAST or BRIGHT by using the front |
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| changed? | panel buttons. Or, adjust “CONTRAST” or | 4, 12 | |
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| “BRIGHT” in “PICTURE SUB ADJ.” in | ||
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| MENU. |
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Shaking picture | Is the monitor close to a motor, | Move the monitor away from the device until the |
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| transformer or any other device | picture stops shaking. |
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| generating a strong magnetic field? | Connect the power plug to another AC outlet | — | |
| (a fan, fluorescent light, laser printer, | away from the former one. |
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| another monitor, etc.) |
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Irregular color | Is the monitor placed or moved close to | Move the device away from the monitor. |
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| a speaker or any other magnetic |
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| device? |
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| Has the position of the monitor been |
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| changed with the power on? |
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