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JVC VR-N900U Troubleshooting, Problem, Solution, Error message, Possible cause and solution, Solutions to warning indicator light up

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Troubleshooting

	Problem	Solution

	Power cannot be turned on.	Check that the power cable has been plugged in correctly.

		Check that the power switch on the rear panel is switched on.

	Camera is not automatically detected.	Follow the instructions in the camera’s user manual and check the DHCP
		settings.

	Unable to operate the system by pressing the	Check that operation lock is not engaged.
	[REC] or [PLAY] button.

	No images are recorded with recording control	Check the settings in the [Camera Record Setting].
	mode.
	mode.	Check that the scheduler is set to online.
		Check that the scheduler is set to online.

		Check that the camera is in recording control mode.

	Unable to play back sound.	Check that audio for the camera device is set to [Enable] in the [Camera Record
		Setting] window.

	Unable to operate	While holding the [FUNCTION] button of front panel, press the [OPERATE]
		button for more than 7 seconds to forced power OFF.

CAUTION

• The recorded images that are not archived (☞ Page 55) before forced power OFF may not play back properly.

Solutions to warning indicator light up

Error message	Possible cause and solution

WARNING: HDD 0 (1)	The HDD seems to be no longer serviceable.
	Replacement is recommended.

	Consult to your nearest JVC dealer.

OVERHEATED!	Check the temperature of the operating environment.

	Check that the fan unit operates properly.

	If the temperature of the operating environment is appropriate, consult to
	your nearest JVC dealer.

ENCODER ERROR(format)	Abnormality with the input signal.
	Check the entered image signal.

ENCODER ERROR (xxx)	Other abnormality.
	Consult to your nearest JVC dealer.

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Contents

Please read the following before getting started: For Customer Use: Introduction Hard Disk Drive ■Installation and Changing the Location of Installation •Wrap the recorder in protecting packing to prevent physical shocks ■Handling Contents Applications Others System Connection Example the Front Panel for Character Entry Setting/Canceling Operation Lock Switching the Power On/Off Login Opening the Main Menu Main Menu Contents •Unit Setting (☞Page 58) •OS Setting (☞Page 59) •Flash Memory Utility (☞Page 60) •HDD Utility (☞Page 63) Viewing Live Images You can change the camera number in the [Record Camera Setting] window Each bar features three-colorsquare indicators with the following functions ➀Event indicator (left indicator: solid yellow) question, or if no specified events have occurred Using the PTZ Feature Pan/Tilt 1 Press the [PTZ/PRESET] button until the [PTZ/ PRESET] indicator lights up Zoom In/Zoom Out 2 Press the [ZOOM IN/ENTER] button or the [ZOOM OUT/CANCEL] button ●Audio ●How to Manually Trigger an Event ●Outputs ●Camera Shortcut Menus Playing Back Recorded Images ●Display the [Browse] window ●Using the [SEARCH] button on the front panel ●Using the mouse ●Timeline Colors and Lines ●Playing back, stopping and skipping using the mouse Adjusting the Playback Speed (Jog/ Shuttle Playback) Shuttle Playback Jog Playback •Rotate the jog dial to play back frame-by-frame •The jog dial will not work when no camera is selected Audio To temporarily mute the recorded audio, select the [Mute] check box Smart Search 1 Double-clickthe [Smart Search] bar in the [Browse] window 2 Select [Show Grid] check box in the [Search Area] Exporting Images and Audio 1 Double-clickthe [Export] bar in the [Browse] window 2 Enter the export period start date and time 5 If you selected [AVI/JPEG Export], select the required export format 6 If you selected [AVI] format, select the required frame rate 8 If you selected database format, the following items can be specified Include Audio: Compress Exported Database: Select this check box to compress the exported database Encrypt Exported Database: Recording Camera Images ●Recording Control Mode ●Manual Recording Mode ●Recording by EXT REC IN Signal Mode ●Emergency Recording Mode Selecting the Manual Recording Mode 1 Select [Camera Record Setting] from the Main Menu 1 Press the [REC/STOP] button Specifying Recording Settings in Recording Control Mode Specifying a Scheduler ●Buttons ●The calendar uses colored bars to indicate active periods for each option (Online, E-mail,Patrolling.): Camera Administration 1 Select [Camera Record Setting] in the Main Menu The [Camera Settings for Device Name] window will appear The [Camera Settings] window lets you set the following items ●Speedup Settings Framerate: Setting the image quality 1 Select [Camera Record Setting] from the [Main Menu] 2 Select the camera(s) from the [Device Manager] and click [Camera Setting] [Camera Setting] window will be displayed 3 Click [Image Quality] Screen Setup ●Creating Groups ●Creating a [View] in a [Group] ●Renaming [Groups] or [Views] ●Deleting Group(s) or View(s) Maintain Image Aspect Ratio: Adding Carousels 1 Display the [Screen Setup] window 3 Drop the [Carousel] icon over the required position •The green border indicates that the position is used for a carrousel Adding Matrix Content Using Static Images (GIF files, JPEG files, etc.) 1 Click [Image] in the [System Overview] section 2 Drag and drop the [Image] icon to the required position 3 Select the required image file Using HTML Pages 1 Click [Html Page] in the [System Overview] section 2 Drag and drop the [Html] icon to the required position 3 Type the URL and click the [OK] button Url: Using Your Views on Different Computers Customizing Joystick Setup 1 Click the [K] button on the right side of the window’s tool bar 2 From the menu that appears, select [Joystick Setup] 3 Select the required joystick in the [Selected Joystick] list 4 In the [Axis Setup] section, specify settings for the available axes Camera Record Setting Window Page Adding Cameras ●Adding an Analog Camera [Edit Device Settings] window Device Serial Number: ●[Network Settings for Video Device] Section IP-address: Use DNS host name: Default Http Port: [Camera Settings for Device Name] window Camera Type: Fixed: Moveable: Defining a PTZ Preset Position 3 Click the [PTZ Preset Positions] button The [PTZ Preset Positions for Device Name] window will appear Set Position: Edit Name: Defining a Preset Position ●[PTZ View] section ●[Preset Positions] section Lets you set, delete and test a PTZ camera position Use preset positions from device: PTZ preset positions on events 2 Click the [Setup] button in the [Preset Position on Events] section 3 Select the required preset position in the [Available Preset Positions] list 4 Select the required event in the [Available Events] list 5 Click the [] button Copy: Rename: Remove: ●Specifying Timing Settings for a PTZ Patrol Scheme 1 Select the required patrolling scheme in the [Patrol scheme] list Camera Input/Output Port and Events Input events for device: Available Input Event(s): Lists available input events for the device Enabled Input Event(s): Lists enabled input events for the device Specify a VMD event 2 Click the [Add new VMD event] button Configuring the settings for timer events 3 Specify the required amount of time and a name for the timer event Timer event is started by: Configuring Event Buttons Advanced Window 1 Click the [Advanced] button in the [I/O Setup] window 2 Specify the following items 1 Click the [Event Buttons] in the [Camera Record Setting] window Specifying Generic Events 1 Click the [Generic Events] button in the [Camera Record Setting] window Lets you define new events Lets you remove an existing event selected in the [Defined events] list ●General Event Settings Event Name: Event Notification Settings 1 Select a camera in the [Camera Record Setting] window, then click [Settings] A dialog box will appear 2 Click the [Event Notifications] button 4 Click the [] button Specifying an Output Port 1 Select [I/O Control] in the [Camera Record Setting] window 2 Select the required event from the list in the left side of the window Output Settings for Cameras ●Selecting Output for Manual Control Motion Detection Settings Other Settings Database Settings Max. records in database: Max. time span in database: Automatic archive when database is full: This setting automatically archives data when the database becomes full Archiving 1 Click the [Archive Setup] button in the [Camera Record Setting] window [Live Viewing Auto Start] [Mail Server] ■SMTP server is the server to be used for sending e-mails ■POP server is the server to be used for receiving e-mails [Emergency Record] OS Setting •You may need to reboot your computer depending on the settings 1 Select [OS Setting] in the Main Menu This will open the [OS Setting] window. You can set the following items ●Network Properties Flash Memory Utility Automatically synchronize with an Internet server: Select the [Flash Memory Utility] of the Main Menu NTP polling interval: 4 Select [Remove Flash Memory] 5 Remove the flash memory from the SERIAL port on the front or rear panel ●[Load Setting Data] 2 Select [Load Setting Data] 3 Select [Load], then click the [ZOOM IN/ENTER] button on the front panel Auto Detect Setting ●IP Lease Use this function to assign IP addresses to each network camera 1 Select [Auto Detect Setting] from the Main Menu The [Auto Detect Setting] window appears HDD Utility 1 Select [HDD Utility] in the Main Menu [Volume] [Defrag] [Initialize] Image Server Setting Outside IP Address: Outside Port: Local IP address Restrictions: Max. number of clients: ●User Administration Section Full Access for All Users: Restricted Access: ●Log Files Section ●Audit Log Section Audit log is the logging of client user actions Connecting to a Computer Computer Network Settings 1 Click the [Start] button and choose [Control Panel] 3 Select the network to which the VR-N900Uis connected 4 Right-clickand select [Properties] 6 Select [Internet protocol (TCP/IP)] and click the [Properties] button Installing the VR-N900Viewer on Your Computer 11Click the [OK] button 12Click the [OK] button in the [Local area connection properties] window 2 Click the [Download and install VR-N900Viewer locally] link 3 Click the [Run] button 4 Click [Next] and follow the installation instructions Log In to the VR-N900Viewer 1 Double-clickthe [VR-N900Viewer] shortcut on your desktop 2 Specify your login information in the following fields 3 Click [Connect] Log Out and Exit the VR-N900 Viewer Logging out 4 Select your language as the interface language Compatible Equipment Others 5 Check the entry in the Volume field, then click External Hard Disk Drives the [Format] button 2 Switch off the power switch on the rear panel Recording Time Schedule •9 channel recording without audio recording or additional HDD upgrade [hour] Data/Image [kB] Page Default (Initial) Value List Scheduler (Specifying a Scheduler, Page 24) Camera Record Settings ([Edit Device] - [Camera Settings], Page 42) Camera Administration (Camera Recording Setting, Page 28) Database Settings (Database Settings, Page 54) Other Settings (Other Camera Settings, Page 53) Archive Setup (Archiving, Page 57) [Properties] of the Camera (Adjusting Camera Settings, Page 34) Joystick Setup (Customizing Joystick Setup, Page 35) Unit Setting (Unit Setting, Page 58) OS Setting (OS Setting, Page 59) Network adapter interface name Auto Detect Setting (Auto Detect Setting, Page 62) Image Server Setting (Image Server Setting, Page 64) User Administration (Image Server Setting, Page 65) Troubleshooting N900U-VRRECORDER VIDEO NETWORK