Manuals / Kenmore / Kitchen Appliance / Microwave Oven

Kenmore 86013 Troubleshooting, Microwave Oven Does Not Work, Cooking Times, Vent Motor, Noise

Models: 721.86012 86019 86013

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Troubleshooting

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, call Sears Service at 1-800-4-MY-HOME®.

MICROWAVE OVEN DOES NOT WORK

PROBLEM	CAUSE

Nothing works.	•	The power supply cord is not plugged into a grounded three
		prong outlet. (See the Electrical Requirements section on page
		6 and the Electrical Connection section on page 8.)
	•	A household fuse has blown or a circuit breaker has tripped.
	•	The electric company has had a power failure.

The microwave oven will not run.	•	You are using the oven as a timer. Touch STOP to cancel the
		Timer.
	•	The door is not firmly closed and latched.
	•	You did not touch START.
	•	You did not follow directions exactly.
	•	An operation that you set earlier is still running. Touch STOP to
		cancel that operation.

COOKING TIMES

PROBLEM	CAUSE

Food is not cooked enough.	•	The cook power is not at the recommended setting. Check the
		chart on page 15.
	•	The electric supply to your home or wall outlets is low or
		lower than normal. Your electric company can tell you if the
		line voltage is low. Your electrician can tell you if the outlet
		voltage is low.
	•	Refer to Cooking Tips Guide.
The display shows a time counting	•	The oven door is not closed completely.
down but the oven is not cooking.	•	You have set the controls as a kitchen timer. Touch the STOP
	•
		pad and cancel the Timer.

VENT MOTOR

PROBLEM	CAUSE

Vent fan comes on automatically	• The vent fan will automatically turn on if it senses to much heat
	during cooking on the cooktop below.

NOISE

PROBLEM	CAUSE

You hear the humming sound	• This is normal noise during operation from the magnetron, fan
	noise and the transformer.

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Kenmore 86013, 86019 manual Troubleshooting, Microwave Oven Does Not Work, Cooking Times, Vent Motor, Noise, Problem, Cause

Contents

Kenmore Elite Use & Care Guide Manual de Uso y CuidadoMicrowave Hood Combination Combinación Microondas CampanaOne-Year Limited Warranty Microwave Hood Combination Warranty39-43 45-46Sears Installation Service Annual Preventive Maintenance Check at your request - no extra chargePROTECTION AGREEMENTS Master Protection AgreementsIMPORTANT SAFETY INSTRUCTIONS Microwave Oven SafetyYour safety and the safety of others is very important Product RecordMICROWAVE OVEN SAFETY IMPORTANT SAFETY INSTRUCTIONSSAVE THESE INSTRUCTIONS ELECTRICAL REQUIREMENTS DANGERGROUNDING INSTRUCTIONS Electrical Shock HazardOverview TESTING YOUR MICROWAVE OVENHOW YOUR MICROWAVE HOOD COMBINATION WORKS RADIO INTERFERENCEOPERATING SAFETY PRECAUTIONS TESTING YOUR DINNERWARE OR COOKWARETest dinnerware or cookware before using. To When you use a browning dish, the browningTo Install MICROWAVE OVEN FEATURESB. Model and Serial Number Plate D. Cooking Guide Label E. Vent GrilleCONTROL PANEL FEATURES For more information on these features, see the “How to Use” sectionOVERVIEW OVERVIEW 7. Soften/MeltKITCHEN TIMER AUDIBLE SIGNALS300 timer How To UseHOW TO USE LIGHT TIMERreset light timer reset light timeror power level power530 power 3.enter power level 0 to 300 touch start or power levelCOOK POWER MICROWAVE POWER LEVELSWHEN TO USE IT LEVELExample To change defrost weight mode from Lbs. to Kg 100 powerpower 200 powerSOFTEN MELTSOFTEN TABLE touch 1 toenter weight WEIGHT CONVERSION TABLEAUTO DEFROST OPERATING TIPSSETTING Meat settingsAUTO DEFROST TABLE AT BEEPFish setting Poultry settingAuto Defrost table CONT FoodBread setting HOW TO USEDEFROSTING TIPS Use small pieces of aluminum foil to shieldCOOK SENSOR GUIDE SENSOR OPERATING INSTRUCTIONSPOPCORN SENSOR COOK SENSORREHEAT SENSOR TABLE COOK SENSOR TABLETouch pad categoryAUTO COOK TABLE AUTO COOKbacon 2 cups touch startPRECAUTIONS 1. Always use the metal rack on the turntable when convection cookingWARM & HOLD TIPS FOR CONVECTION COOKINGTemperature temperature orCONVECTION 350 f enterTime, Min CONVECTION BAKING GUIDELINESComments BreadsCasseroles CONVECTION BAKING GUIDELINES contdFoods VegetablesOven Temp MEAT ROASTING GUIDELINES FOR CONVECTION COOKINGTime, Min. / lb Beeftemperature or PRECAUTIONSThe temperature range has 9 steps from 250F to 450F temperatureSPEED COOK SPEED COOK CHARTroast pork 2.0 LbsTime, Min./lb COMBINATION ROAST COOKING GUIDETurn over after half of cooking time HOW TO USEHOW TO USE COMBINATION BAKE COOKING GUIDEFood CommentsItems HEATING / REHEATING GUIDECook time at HIGH HOW TO USEVegetable Standingat High InstructionsCare And Cleaning oven frame touch when closed. Wipe well with clean clothNOTE Abrasive cleansers, steel wool pads, gritty wash cloths REPLACING THE COOKTOP AND OVEN LIGHTS CARE AND CLEANINGThe cooktop light The oven lightCARING FOR THE FILTERS CHARCOAL FILTER REPLACEMENTGrease filters Part No.2B72705B CARE AND CLEANINGUsing standing time Starting temperature of foodCooking Tips Amount of foodCOOKING TIPS Using aluminum foilCooking you should not do in your microwave oven Removing the rackMicrowave COOKING COMPARISON GUIDEConvection CombinationMicrowave Cooking COOKWARE GUIDEConvection Cooking Combination CookingPossible to use HOW TO USE ACCESSORIESGlass Turntable Metal TrayQuestions And Answers QUESTIONSANSWERS PROBLEM TroubleshootingMICROWAVE OVEN DOES NOT WORK COOKING TIMESPROBLEMCAUSE TROUBLESHOOTINGGLASS TRAY TONES