Kenmore 86013 Troubleshooting, Microwave Oven does not Work, Cooking Times, Vent Motor, Noise

Troubleshooting

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, call Sears Service at 1-800-4-MY-HOME®.

MICROWAVE OVEN DOES NOT WORK

PROBLEM	CAUSE
Nothing works.	•	The power supply cord is not plugged into a grounded three
		prong outlet. (See the Electrical Requirements section on page
		6 and the Electrical Connection section on page 8.)
	•	A household fuse has blown or a circuit breaker has tripped.
	•	The electric company has had a power failure.
The microwave oven will not run.	•	You are using the oven as a timer. Touch STOP to cancel the
		Timer.
	•	The door is not firmly closed and latched.
	•	You did not touch START.
	•	You did not follow directions exactly.
	•	An operation that you set earlier is still running. Touch STOP to
		cancel that operation.

COOKING TIMES

PROBLEM	CAUSE
Food is not cooked enough.	•	The cook power is not at the recommended setting. Check the
		chart on page 15.
	•	The electric supply to your home or wall outlets is low or
		lower than normal. Your electric company can tell you if the
		line voltage is low. Your electrician can tell you if the outlet
		voltage is low.
	•	Refer to Cooking Tips Guide.
The display shows a time counting	•	The oven door is not closed completely.
down but the oven is not cooking.	•	You have set the controls as a kitchen timer. Touch the STOP
		pad and cancel the Timer.

VENT MOTOR

PROBLEM	CAUSE
Vent fan comes on automatically	• The vent fan will automatically turn on if it senses to much heat
	during cooking on the cooktop below.

NOISE

PROBLEM	CAUSE
You hear the humming sound	• This is normal noise during operation from the magnetron, fan
	noise and the transformer.

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